T&T Manager - Customer - Japanese Client Services - SEA

Deloitte Regional Services Center Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global consulting firm is seeking to hire a professional to manage customer services for Japanese clients in Southeast Asia. The role involves blending technology with customer service to provide innovative solutions, ensuring client success while offering various employee benefits like health insurance, flexible working arrangements, and professional development incentives.

Benefits

Labor and health insurance

Flexible working arrangements

Professional certification incentives

Employee Assistance Programs

Responsibilities

• Manage customer services for Japanese clients in Southeast Asia.

Job description

Overview

This job is about managing customer services for Japanese clients in Southeast Asia. You might like this job because it blends technology with customer service, allowing you to innovate while helping clients succeed.

Responsibilities

• Manage customer services for Japanese clients in Southeast Asia.

Benefits and Perks

• Employees are provided with labor and health insurance, along with group insurance plans, ensuring robust health and financial protection.
• Incentives for obtaining professional certifications, subsidies for association membership fees.
• Flexible working arrangements with flexible working hours and leave systems, including anticipated and deferred annual leave.
• Initiatives such as physical health checks, Employee Assistance Programs, and subsidies for group activities and sports clubs.

About Deloitte

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax & legal, and related services. With more than 175 years of hard work and commitment to making a real difference, our organisation has grown in scale and diversity—approximately 415,000 people in 150 countries and territories, providing these services—yet our shared culture remains the same. Our…