T&L: Manager, Immigration advisory (Global Employer Services)

Deloitte PLT; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A major professional services firm is seeking an Immigration Manager to join its Global Employer Services team in Malaysia. The role involves leading immigration engagements, managing client relationships, and driving business growth while ensuring compliance with local immigration laws. Candidates should have a bachelor's degree and a minimum of 5 years in immigration advisory, with strong project management and communication skills in English and Vietnamese. This position offers the chance to make a significant impact in a dynamic work environment.

Qualifications

• Minimum 5 years in immigration advisory, compliance, or mobility consulting.
• At least 1 year in a managerial role within immigration matters.
• Deep understanding of Vietnam’s immigration framework and labor regulations.

Responsibilities

• Lead immigration engagements to ensure compliance and excellence.
• Act as primary client contact, managing expectations and providing advice.
• Identify new service opportunities to drive business growth.
• Coach and inspire team members to reach their potential.

Skills

Project management

Stakeholder management

Client relationship

Communication in English

Communication in Vietnamese

Education

Bachelor’s degree in Law, Business Administration, Human Resources, or Foreign Trade

Postgraduate or professional certifications in HR, Legal, or Tax fields

Job description

T&L: Manager, Immigration advisory (Global Employer Services)

Type of Employment: Permanent - FullTime

Location: Hanoi, Hanoi, VN, Ho Chi Minh City, Ho Chi Minh City, VN

Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose‑led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions. Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

We are looking for a passionate and experienced Immigration Manager to join our Global Employer Services (GES) team — part of one of the largest and most dynamic professional services firms.

This is a strategic leadership role where you will drive client engagements, build strong relationships with government authorities, and lead a talented team to deliver exceptional immigration and mobility advisory services to multinational clients across industries.

Key Accountabilities

• Lead and oversee end‑to‑end immigration engagements, including work permit, visa, and residence matters for foreign employees in Vietnam, ensure full compliance and excellence in delivery.
• Act as the primary client contact, manage expectations, resolve complex immigration challenges, and provide timely, practical, and business‑oriented advice.
• Drive business growth by identifying new service opportunities, preparing proposals, and supporting strategic client pursuits in collaboration with Partners and Directors.
• Enhance operational efficiency by standardizing processes, leveraging technology (including AI tools), and ensuring effective risk management and documentation.
• Develop strong working relationships with government authorities and vendors to facilitate smooth processing and issue resolution for clients.
• Coach, inspire, and empower team members to reach their potential, provide on‑the‑job guidance, constructive feedback, and formal training sessions.
• Collaborate across functions (Personal Income Tax, Payroll, Social Insurance, etc.) to deliver integrated, end‑to‑end mobility solutions for multinational clients.
• Participate in regional initiatives and contribute to cross‑border projects within the Global Employer Services network.

Requirements

Education and Certifications

• Bachelor’s degree in Law, Business Administration, Human Resources, Foreign Trade, or related disciplines.
• Postgraduate or professional certifications in HR, Legal, or Tax fields is a plus.

Experiences and Technical knowledge

• Minimum 5 years of professional experience in immigration advisory, compliance, or mobility consulting, with at least 1 year in a managerial role within immigration matters.
• Background in Big 4 or multinational professional services firms is highly desirable.
• Experience in managing client portfolios, government liaison, and cross‑functional projects.
• Deep understanding of Vietnam’s immigration framework, labor regulations, and related compliance matters.
• Exposure to Personal Income Tax, Payroll, and Labor advisory services is an advantage.

Other skills

• Strong project management, stakeholder management, and client relationship skills.
• Excellent communication skills in both English and Vietnamese, with the ability to influence and present confidently to clients and authorities.
• Proven ability to lead teams, manage workloads effectively, and deliver high‑quality results under pressure.
• Professional, analytical, and proactive mindset with strong problem‑solving and critical‑thinking skills.
• A growth‑oriented leader who is passionate about people, innovation, and making an impact.

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm’s business contact number or business email address.

Requisition ID: 110983

In Vietnam, the services are provided by Deloitte Vietnam Company Limited and other related entities in Vietnam ("Deloitte in Vietnam"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Vietnam, which is within the Deloitte Network, is the entity that is providing this Website.