T&L: Assistant Manager - Business Operations

Deloitte PLT; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consulting firm in Malaysia is seeking an Assistant Manager for Business Operations in the Tax & Legal division. The role involves managing operational processes, supporting billing tasks, and leading a team. Candidates should have a Degree in Business Management or related fields, and 2-3 years of experience in a professional services environment. Proficiency in software like SAP and MS Excel is advantageous.

Qualifications

• 2-3 years of experience in accounts receivables or business support.
• Extremely detail-oriented with time-sensitive information.
• Intermediate proficiency in MS Excel.

Responsibilities

• Manage implementation of operational processes for Tax & Legal functions.
• Undertake administrative tasks such as billing and file uploads.
• Lead junior team members on operational tasks.

Skills

Detail-oriented

Time management

MS Excel proficiency

Ability to work independently

Familiarity with SAP

Experience in professional services

Education

Diploma/Degree in Business Management/Accountancy/Commerce

Tools

SAP

Salesforce

Job description

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T&L: Assistant Manager - Business Operations

Date: 8 Oct 2025

Location: Singapore, Singapore, SG

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. We seek talented individuals driven to excel and innovate, working together to achieve our shared goals. We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions. Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

As a member of our Tax & Legal Business Support team, you will assist the Tax & Legal Business Support Director in offering a wide range of support tasks in order to ensure quality and value-adding services for our business partners, consultants, partners, and external clients.

As part of the T&L Business Operations role, you will work with different stakeholders to execute operational tasks, as well as gaining first-hand feedback on the progress of the implementation T&L operation process within the T&L business unit

Key Responsibilities

• Manage implementation of operational processes for Tax & Legal business function.
• Undertake various administrative tasks such as billings, engagement creation in SAP and uploading files onto global in-house software on an ongoing basis etc.
• Required to dive into the business operation processes, provide feedback and share best practices
• Carry out recovery activities with due diligence within prescribed standard operating procedures to minimize delinquency and ensure compliance with the firm’s guidelines
• May be required to prepare statement of accounts, analytical reports and presentations
• Process billings and manage the billing process
• Assist business line leaders with regular financial reporting tasks, KPI tracking, variance analysis, and follow-up actions while maintaining consistency and accuracy
• Provide status updates on files and track progress using in-house database
• Ensure proper documentation and housekeeping
• Leading junior team assigned to operations tasks, overlook their performance, ensuring timely and high-quality deliveries on assigned tasks
• Any other work that may be assigned

Requirements

• Diploma/Degree in Business Management/Accountancy/Commerce and/or related fields
• Extremely detail-oriented and able to work with time-sensitive and confidential information
• At least 2- 3 years of experience in accounts receivables/business support/operations role or similar setting in a professional services environment preferably
• Experience with financial management/reporting systems
• Prior knowledge of SAP, Salesforce software will be advantageous
• Ability to work independently with minimum supervision
• Comfortable with the use of different softwares in day-to-day activities
• Intermediate-level proficiency in MS Excel
• Excellent time management skills and ability to prioritize a voluminous workload
• Work well in a fast-paced team environment with pressuring goals
• Prior experience in professional services firm(s) will be beneficial

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm’s business contact number or business email address.

Requisition ID: 110847

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