System Admin IT Support

Elepoint Solutions Sdn Bhd; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading IT solutions provider in Selangor is seeking a talented System Admin IT Support for a full-time position. The successful candidate will provide high-quality IT support and systems administration. Responsibilities include troubleshooting hardware/software issues and performing system administration tasks. Ideal candidates should have a minimum of 2 years of experience in IT support. Competitive remuneration and career advancement opportunities await. Apply now to join our dynamic team!

Benefits

Competitive remuneration

Career advancement opportunities

Qualifications

• Minimum 2 years of experience in IT support or system administration roles.
• Strong technical knowledge and hands-on experience with Windows and Linux-based systems.
• Experience with Office 365 services and admin portal.

Responsibilities

• Provide technical support and troubleshooting for hardware and software systems.
• Perform system administration tasks including user account management and updates.
• Monitor system performance and implement preventive measures.

Skills

Technical support and troubleshooting

Office 365 administration

Networking knowledge

Windows system management

Linux system management

Backup and security solutions

Problem-solving skills

Effective communication skills

Education

Certification in IT disciplines (e.g., CompTIA A+, ITIL)

Tools

Microsoft Server 2016/2019/2022

Office 365 admin portal

Job description

Elepoint Solutions Sdn Bhd is seeking a talented System Admin IT Support to join our dynamic team. In this full‑time position, you will be responsible for providing high‑quality IT support and system administration services to our clients in Selangor.

What you’ll be doing

• Provide technical support and troubleshooting for a variety of hardware and software systems
• Office 365 user registration, licensing, and usage (OneDrive, Teams, SharePoint)
• File server access, permissions, and migration between on‑premise and cloud
• Install, configure, and maintain desktop/laptop environments (Windows)
>Document support cases and update knowledge base
• Escalate unresolved issues when necessary
• Perform system administration tasks, including user account management, software installation and updates, and backup and recovery procedures
• Monitor system performance, identify and resolve issues, and implement preventive measures to ensure optimal system uptime
• Assist with the implementation and maintenance of IT infrastructure, including networks, servers, and cloud‑based services
• Collaborate with cross‑functional teams to address complex technical problems and find innovative solutions
• Provide training and guidance to users on the effective use of IT systems and applications
• Maintain detailed documentation and records of IT support activities and resolutions

What we’re looking for

• Minimum 2 years of experience in IT support or system administration roles
• Technical knowledge on Microsoft Server 2016/2019/2022 (on‑premise)
• Office 365 admin portal and services
• Good understanding of networking (IP, routing, firewalls, VPN)
• Strong technical knowledge and hands‑on experience in managing Windows and Linux‑based systems, network devices, and cloud‑based technologies
• Basic experience with backup systems, security solutions (e.g., antivirus, firewall)
• Familiar with hybrid environments (on‑premise + cloud)
• Proficiency in troubleshooting hardware and software issues, and implementing effective solutions
• Excellent problem‑solving and analytical skills, with the ability to think critically and find creative solutions
• Effective communication and interpersonal skills to liaise with users and collaborate with cross‑functional teams
• Certification in relevant IT disciplines, such as CompTIA A+, ITIL, or Microsoft certifications, would be an advantage

What we offer

At Elepoint Solutions, we are committed to fostering a positive and inclusive work environment that supports the growth and development of our employees. We offer competitive remuneration, opportunities for career advancement, and a range of benefits, including: n/a

About Us

Elepoint Solutions Sdn Bhd is a leading provider of cutting‑edge IT solutions and services. Our mission is to empower our clients with innovative technology that drives their success. With a talented team of IT professionals and a commitment to excellence, we have established a strong reputation in the industry for delivering reliable and tailored solutions.

If you’re passionate about technology and eager to join a dynamic team, we encourage you to apply for this exciting opportunity. Apply now and be a part of our journey!