SWC & ITD Business Manager, Malaysia

Rockwell Automation (Malaysia) Sdn Bhd; Kuala Lumpur; Hybrid; MYR 70,000 - 100,000; Full time

Job summary

A global technology leader in Kuala Lumpur is seeking a professional to enhance product management and customer relations. The role requires a Bachelor's in engineering and sales experience. Responsibilities include providing management support and leading product launches. Candidates should be fluent in English and their native language. This position offers hybrid work options and comprehensive benefits.

Benefits

Out-patient benefits including health services

Life and accident protection

Hybrid and flexible work options

Qualifications

• Solution and application expertise with demonstrated sales experience.
• Fluency in native language and command of English (written and spoken).
• Ability to collaborate with senior personnel in a matrixed organization.

Responsibilities

• Provide information to support management.
• Build commercial programs related to product responsibility.
• Participate in trade shows and seminars.
• Lead launch of new products to the sales team.

Skills

Solution and application expertise

Fluency in native language and English

Ability to satisfy customer concerns

Accountability for achieving targets

Education

Bachelor's degree in engineering/technical field

Job description

Overview

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees, we energize problem solvers who take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. If that’s you, we would love to have you join us!

Job Description

You will report to the Manager, Intelligence Devices, SEA based in Thailand. You will be based in Kuala Lumpur, Malaysia.

Your Responsibilities:

• Provide information to support management of the business to all levels.
• Ensure regional selling resources maintain the appropriate competencies across assigned products and services.
• Co-operate with the sales team in promoting the product offering for which they are responsible.
• You will build commercial programs related to product responsibility.
• You will define and explain product differentiators and values versus competition.
• You will participate in trade shows, seminars or similar marketing activities, ensuring technical resources can support.
• Lead launch of new products to the sales team and channel.
• You will seek out and participate in both training opportunities to develop technical skills.
• Ensure market access (System Integrators and Distributors) value and identify opportunities for new products and technologies within assigned product business.
• Provide product gap and development feedback to appropriate department.
• You will collaborate and share insights with peers.
• Understand business models, organization and go-to-market strategy, leverage.
• Knowledge of the industry strategies, familiarity with outcome-based selling.
• You will understand our goals and measurements of the customer.
• Keep sales and customer relationship management data up to date in tools (i.e. SFA), optimizing activities by using tools.

The Essentials - You Will Have:

• Bachelor's degree in an engineering/technical related field or equivalent.
• You will have solution and application expertise and related demonstrated sales experience.
• Fluency with native language and command of English (written and spoken).
• You will work with and gain confidence of senior level personnel (internal and external) in a collaborative, matrixed partner organization.
• You will understand the importance of demonstrating concern for satisfying customers.
• Passionate about developing goals to improve our customer experience.
• You will be accountable for and achieve challenging targets.

The Preferred - You Might Also Have:

• You will act courageously by sharing viewpoints openly and directly with others, providing relevant information and feedback.
• You will make sound and difficult decisions even in the face of multiple obstacles, when in high-stakes situations.
• Retain and convey a conversation required in challenging circumstances.
• You will demonstrate enthusiasm and partnership across the organization at all levels to use ideas, capabilities, and processes.
• Influence and operate across a highly matrixed organization.
• Value working in a team-oriented culture and building consensus with stakeholders before making main decisions.

What We Offer:

• Out-Patient benefits including clinical consultations, prescribed medication, telemedicine, health screening, dental & vision.
• Life and Accident Protection – covering death and disability due to natural causes, illness, and accident.
• Hybrid and flexible work options.
• We are dedicated to building a diverse, inclusive and authentic workplace, so if your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may be just you or other roles.

#LI-Hybrid #LI-NC1

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.