Supply Chain Management Executive

Nexus Wise; Selangor; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading nutraceutical company in Malaysia is seeking a Supply Chain Management Executive. The role involves processing customer orders, coordinating deliveries, and ensuring operational efficiency. The ideal candidate has a Bachelor's degree and at least 3 years of experience in logistics or supply chain management. Strong communication, multitasking, and analytical skills are required for success in this role. Employees will enjoy various benefits, including transportation and sports allowances.

Benefits

Annual Leave

Medical

Transportation Allowance

Sports Allowance

Cost Living Allowance

Qualifications

• Minimum 3 years of working experience in related fields.
• Familiar with order processing and project coordination.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Process customer purchase orders in SAP.
• Verify pricing and material availability.
• Coordinate local and outstation deliveries.

Skills

Strong communication skills

Negotiation skills

Analytical skills

Time management

Multitasking

Attention to detail

Education

Bachelor’s Degree in Supply Chain Management or related field

Tools

SAP

AutoCount

Microsoft Office

Job description

Minimum Qualification : Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, or related field.

Years of Experience : Minimum 3 years of working experience in the related fields

Skills : Strong communication and coordination skills, able to handle pressure and multitask in a fast‑paced environment and detail‑oriented, responsible, and committed to meeting deadlines.

Location : Petaling Jaya, Malaysia

Company : Nexus Wise Sdn Bhd

Working Hour : Monday to Friday (9.00am - 5.30pm)

Benefit : Annual Leave, Medical, Sport Allowance, etc.

About Us

Nexus Wise is a leading nutraceutical ingredient distributor and solution provider in Asia. We prioritize customer satisfaction and operational excellence, and we are looking for a dedicated Supply Chain Management Executive to join our team.

Key Responsibilities

• Acknowledge and process customer purchase orders in SAP according to specifications.
• Verify pricing, material availability, and coordinate with sales for any discrepancies.
• Issue proforma invoices, purchase orders, production orders, delivery orders, and invoices.
• Follow up on payment and ensure readiness before delivery.
• Ensure all order‑related documents are accurate and filed properly.
• Conduct kick‑off meetings with customers and internal teams as the first point of communication to align on operation lead time, project milestones, and overall fulfilment schedule.
• Coordinate project‑based orders with OEMs, suppliers (packaging), and production teams.
• Monitor material shortages, follow up with procurement, and update customers accordingly.
• Track production progress and align packaging readiness with OEM schedules.
• Support urgent project requirements to ensure timely delivery.

Delivery & Logistics Management

• Coordinate with warehouse, drivers, and third‑party transporters for local and outstation deliveries.
• Ensure on‑time delivery and proper documentation (DO, COA, invoices).
• Monitor delivery efficiency and resolve any logistics‑related issues.
• Coordinate export shipments and required documentation.
• Respond promptly to customer enquiries and feedback.
• Coordinate with QC and suppliers for complaint resolution (CAR forms, replacements, CN/DN issuance).
• Maintain strong relationships with customers through consistent follow‑up and professional communication.
• Support sales team with necessary product documents (MSDS, HALAL certs, COA, flow charts, etc.).
• Prepare and submit invoices to Accounts Department for payment processing.
• Source quotations for packaging materials and other project‑related items.
• Assist in supplier evaluations and documentation updates for procurement and audit purposes.

Planning & Reporting

• Assist in forecasting, stock monitoring, and inventory alignment.
• Collaborate with Planning and Procurement teams to ensure material availability.
• Participate in weekly discussions with Procurement and Supply Chain teams.
• Update reports and ERP systems for accurate supply chain performance tracking.

Others / Ad‑hoc Tasks

• Carry out any other tasks or assignments as directed by the superior from time to time, provided they are relevant to the current job scope.
• Support process improvement initiatives, system enhancement activities, or workflow optimization within the Supply Chain Department.
• Participate in cross‑functional projects or meetings when required to ensure alignment with overall company objectives.
• Perform additional duties assigned in line with the company’s operational needs, continuous improvement goals, or business development plans.
• Provide documentation support for audits or special projects.

Key Requirements

• Knowledge of customer service principles, Project management principles and practices.
• Understanding of order processing, project coordination, inventorying management and delivery scheduling.
• Familiar with SAP, AutoCount, and other ERP systems.
• Basic knowledge of procurement and supplier coordination.
• Awareness of inventory management and logistics processes.
• Proficient in SAP system and Microsoft Office (Excel, Word, Power Point, Outlook).
• Strong communication and negotiation skills with internal and external stakeholders.
• Analytical and critical thinking skills for problem identification and resolution.
• Excellent time management and multitasking abilities.
• High attention to detail and accuracy in documentation and data entry.
• Ability to communicate effectively with customers, suppliers, and internal teams.
• Ability to coordinate multiple tasks, priorities, and deadlines simultaneously.
• Ability to work under pressure and adapt to changing priorities.
• Ability to identify process inefficiencies and propose improvements.
• Ability to work both independently and collaboratively within a team environment.
• Ability to handle complaints and corrective actions professionally.

Why Join Us?

• Be part of a leading company in the nutraceutical industry.
• Work in a collaborative and dynamic environment.
• Gain experience in supply chain management, vendor coordination, and customer engagement.
• Transportation Allowance, Cost Living Allowance, Dental & Optical, Sports Allowance and Parking Allowance.
• Opportunities for professional growth and development.