Supply Chain Business Process Analyst (Manager)

Lumileds Malaysia Sdn Bhd; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global leader in LED technology is seeking a Supply Chain Business Process Analyst (Manager) in Penang, Malaysia. This role involves leading strategic initiatives to enhance supply chain processes and managing a team of analysts. The ideal candidate has over 8 years of experience in supply chain analysis and strong leadership skills. If you're passionate about driving operational excellence and digital transformation, apply now!

Qualifications

• 8+ years of experience in supply chain process analysis, with at least 3 years in a supervisory role.
• Strong understanding of supply chain processes and logistics.
• Advanced analytical skills and results-oriented mindset.

Responsibilities

• Lead process improvement initiatives in supply chain functions.
• Manage a team of business process analysts promoting a culture of improvement.
• Collaborate with IT teams to support system enhancement projects.

Skills

Experience with ERP systems

Supply chain planning

Leadership and team development

Problem-solving skills

Process mapping and visualization

Education

Bachelor’s degree in Business Administration, Supply Chain, or related discipline

Tools

SAP MM (Materials Management)

SAP SD (Sales and Distribution)

Job description

Supply Chain Business Process Analyst (Manager)

Lumileds International is a global leader in LED technology, innovation, and solutions for the automotive, display, illumination, mobile, and other markets where light sources are essential. Our approximately 3,300 employees operate in over 15 countries to partner with our customers to deliver solutions for lighting, safety, and well-being. The Lumileds environment is fast-paced, cutting‑edge, intelligent and fun! We are looking for exceptional talent to join our team!

Who You Are:

Manager/Senior Manager, Business Process Analyst – Supply Chain

Position Summary:

The Manager / Senior Manager, Business Process Analyst – Supply Chain is responsible for leading strategic process improvement initiatives across global supply chain functions. This role drives operational excellence by analyzing, designing, and optimizing end-to-end planning, logistics, and fulfillment processes. The candidate will partner with cross‑functional teams to enable scalable, efficient, and digital transformation of supply chain operations.

What You Will Do:

• Manage and mentor a team of business process analysts, fostering a culture of continuous improvement.
• Lead the analysis and redesign of supply chain processes to improve agility, efficiency, and service levels.
• Develop and maintain governance frameworks for process documentation and ownership.
• Lead and collaborate with cross‑functional business teams and IT teams to identify and deliver strategic projects in line with business objectives.
• Coordinate system enhancement projects from requirement gathering to go‑live; ensure business requirements are clearly understood by the technical team, develop meaningful test scenarios, execute UAT, communicate final functionality to end‑users, and conduct training where needed.
• Develop “as‑is” and “to‑be” process maps, gap analyses, and improvement roadmaps.
• Partner with IT to ensure process changes are supported by system capabilities and digital tools.
• Support change management efforts to ensure successful implementation and sustainability of new processes.
• Serve as the first line of defense for Supply Chain end users on day‑to‑day system/process issues.

What You Will Bring (Required Qualifications):

• Experience with ERP systems, preferably SAP MM (Materials Management) and SD (Sales and Distribution).
• Strong understanding of supply chain planning, S&OP, inventory management, and logistics processes.
• Strategic thinking and ability to align process initiatives with supply chain goals.
• Strong leadership and team development capabilities.
• Excellent facilitation, communication, and stakeholder engagement skills.
• Strong commitment, sense of responsibility/ownership, results orientation, and ability to adapt to changes quickly in a dynamic, global environment.
• Advanced analytical and problem‑solving skills.
• Proficiency in business process mapping, designs, master data preparation, and data visualization.
• Bachelor’s degree in Business Administration, Supply Chain, or related discipline.

Preferred Qualifications:

• Master’s degree.

8+ years of experience in supply chain process analysis, with at least 3 years in a supervisory role.

Lumileds is an Equal Employment Opportunity Employer

Application Questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Business Process Analyst?