Supplier Quality Engineer

Sierra Wireless; Ipoh; On-site; MYR 90,000 - 130,000; Full time

Job summary

Sierra Wireless is seeking a Supplier Quality Engineer to ensure OSATs comply with quality and reliability requirements and to drive continuous improvement. You will conduct audits, implement corrective actions, and lead cross-functional efforts to prevent defects and customer complaints.

You will collaborate with engineering teams to define process parameters and support new product launches, while maintaining strong supplier relationships and proactive quality monitoring across the supply

Qualifications

• B.S. degree in Engineering or equivalent.
• Minimum 3 years of experience in Quality Control in semiconductor manufacturing, probing, wafer preparation, die preparation, assembly and final test areas.
• Proficient in quality analysis tools such as 8D, PPAP, PFMEA etc. Strong problem solving
• Skills with ability to teach basic problem-solving techniques and facilitate problem solving team events.
• Experience in developing part certification processes and vendor quality measures
• Solid communication skills
• Excellent interpersonal skills to lead the activities of Engineers and inspectors
• Formulate and maintain quality control objectives
• Demonstrate accuracy, attention to detail and ability to work well in team environment.
• Familiar with the requirement of quality management system (IATF 16949, ISO14001, ISO9000)

Responsibilities

• Audit QMS and manufacturing/process audits to ensure compliance with requirements.
• Drive continuous improvement projects to prevent customer complaints and reduce defect rates.
• Prepare OSATs for end-customer audits and implement corrective actions.
• Share lessons learned and best practices across OSATs to prevent recurring issues.
• Resolve quality incidents promptly with effective corrective and preventive actions.
• Provide feedback on quality and operational performance via scorecards and meetings.

Skills

Quality analysis tools

Problem solving

Facilitation

Communication skills

Leadership

Education

B.S. degree in Engineering

Job description

Job Summary:

Responsible for ensuring that OSATs have effective Quality Management System (QMS), certified to Industry Quality Standards, trained to Semtech Quality Requirements and are strictly complying to all of these. Responsible for driving OSATs to develop continuous improvement projects, implement best practices that emphasize meeting zero customer complaint, zero defect mindset, reduction in variation and waste, to meet and exceed quality and reliability performance goals. Reports to Supplier Quality Engineering Manager.

Responsibilities:

Supplier Quality Strategy and Governance:

• Ensure that OSATs understood ALL Semtech Quality and Reliability Requirements. Conduct regular trainings or regular meetings to update them on any changes.
• Conduct various types of audits such as: QMS Audits, Manufacturing Process Audits, Preventive Audits, SCARs audit, Product audits, to ensure compliance with Semtech requirements, industry standards, OSATs internal specifications. Close gaps and non-compliances immediately.
• Drive OSATs to have Continuous Improvement Projects aimed to prevent customer complaints, prevent internal quality incidents and reduce defect rates, through facilitating, leading, and collaborating with cross functional teams including Semtech teams.
• Work with OSATs to prepare well for any Semtech end customer audits and ensure passing. Provide corrective or improvement actions if any concern or finding is raised by end customer.
• Share to OSATs all lessons learned from other OSATs with similar product line, in order to help prevent occurrence of same issue in their facility. Share any best practices, BKMs, learned to all OSATs.
• Work with OSATs to Resolve any quality incidents immediately, with help from Semtech team and OSATs team. Ensure to have effective corrective action and preventive actions to avoid any recurrence.

Supplier Quality Performance and Analytics:

• Promote the use of known best techniques for continuous improvement such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis (MSA) and Failure Mode and Effects Analysis (FMEA), Control Plan ( CP), Statistical Process Control (SPC), etc.., Conduct supplier quality procedure / process type training and awareness activities.
• Provide strong feedback to OSATs on their quality performance, as well as operational performance, thru Scorecard procedure, and request for improvement actions as needed. This can be done thru quarterly sending of scorecards, quality meetings, and management meetings.

Strategic Business Partnership

• Support the review and disposition of non-conforming material, review process changes, review of customer information, and review supplier quality data
• Work with Engineering (Design and Manufacturing Engineers) team to define process parameters and criteria to ensure supplier process capability is effective to meet product and process requirements. Support new product launches to ensure suppliers are capable of delivering to the required quality standards
• Support the corporate for Customer Information Requests, such as OSATs compliance to Environmental, Health, Safety policies and procedures.

Minimum Qualifications:

• B.S. degree in Engineering or equivalent experience
• Minimum 3 years of experience in Quality Control in a Semiconductor manufacturing, probing, wafer preparation, die preparation, Assembly and Final Test Areas.
• Proficient in quality analysis tools such as 8D, PPAP, PFMEA etc. Strong problem solving
• Skills with ability to teach basic problem-solving techniques and facilitate problem solving team events.
• Experience in developing part certification processes and vendor quality measures
• Solid communication skills
• Excellent interpersonal skills to lead the activities of Engineers and inspectors
• Formulate and maintain quality control objectives
• Demonstrate accuracy, attention to detail and ability to work well in team environment.
• Familiar with the requirement of quality management system (IATF 16949, ISO14001, ISO9000)

Desired Qualifications

• B.S. degree in Engineering or equivalent experience
• More than 5 years of experience in Quality Control in a Semiconductor manufacturing, Assembly and Final Test Areas.
• Experience in Process Engineering is a big advantage, especially at probing, wafer bumping, die preparation, final test
• Hands-on skills in statistical database tools (e.g, JMP); in 8D problem solving; in constructing DoE
• Proficient in quality analysis tools such as 8D, PPAP, PFMEA etc. Strong problem solving
• Skills with ability to teach basic problem solving techniques and facilitate problem solving team events.
• Experience in developing part certification processes and vendor quality measures
• Solid communication skills
• Excellent interpersonal skills to lead the activities of Engineers and inspectors
• Formulate and maintain quality control objectives
• Demonstrate accuracy, attention to detail and ability to work well in team environment.
• Familiar with the requirement of quality management system (IATF 16949, ISO14001, ISO9000)