Supervisor QA Product Release

Dexcom; George Town; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading health technology company in Malaysia is seeking a member for their QA Product Release team. You will ensure quality compliance, supervise inspection personnel, and coordinate tasks related to product release. The ideal candidate holds a Bachelor’s degree and has 5-8 years of experience in a regulated environment like the medical device industry. Strong leadership, communication skills, and a solid understanding of quality management systems like ISO 13485 are essential for this role.

Qualifications

• Typically requires 5-8 years of experience in the Medical Device or Manufacturing industry.
• Strong understanding of ISO 13485 and quality management systems.
• Excellent leadership and ability to collaborate across teams.

Responsibilities

• Supervise inspection personnel and coordinate tasks.
• Verify accuracy of inspection activities and maintain quality documentation.
• Conduct regular audits to ensure compliance with quality standards.

Skills

Supervisory and administrative duties

Leadership and communication skills

Problem-solving and solution proposals

Quality management systems understanding

Education

Bachelor's degree

Tools

Microsoft Office Products

Job description

Overview

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. We are broadening our vision beyond diabetes to empower people to take control of health, with personalized, actionable insights aimed at solving important health challenges. To continue what we started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We’ve already changed millions of lives and we’re ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions, constantly reinventing unique biosensing-technology experiences. The opportunity to improve health on a global scale stands before us.

Where You Come In

As a member of the QA Product Release team, you play a vital role in ensuring the quality and compliance of DHR/LHR review. Your work supports operational efficiency, sustainability, and adherence to regulatory and internal standards.

What Makes You Successful

• You will perform supervisory and administrative duties associated with inspection personnel management.
• You will provide direct supervision to support individual contributors/matrix reports.
• You will coordinate the tasks and work plans of the Product Release area.
• You will verify the accuracy and adequacy of inspection activities and DHR/LHR records, while maintaining accurate and detailed documentation of all in-process and outgoing quality control activities.
• You will generate and maintain quality metrics and reports, as required, and implement appropriate preventive/corrective actions (as needed) to improve quality. Maintains component and supplier performance data and assists with supplier quality management.
• You will identify problems and propose solutions that are timely, cost-effective, and meet quality requirements.
• You will work with QA, Manufacturing, Engineering, Supply chain, as necessary, to support quality and business objectives.
• You will support routine audit readiness activities including conducting regular Gemba walks, inspections and audits to ensure compliance with quality standards.
• You will plan, manage and prioritize tasks/projects, tracks progress toward overall goals, and provide periodic updates to management.

Experience And Education Requirements

• Typically requires a Bachelor’s degree with 5-8 years of Medical Device or Manufacturing industry. Informal management/ team lead experience.
• Strong understanding of quality management systems, applicable regulations, and industry standards (e.g., ISO 13485).
• Excellent leadership and communication skills, with the ability to work collaboratively across cross-functional teams and remain hands-on in a fast-paced environment.
• Proficiency with Microsoft Office Products.
• Previous direct involvement in the medical device industry or a regulated industry.
• Ability to run self-directed projects, maintain timelines, transfer technology, and execute projects in an R&D and GMP manufacturing environment.
• Ability to deal with ambiguity/uncertainty and a willingness to try new/challenging things.
• Strong interpersonal and teamwork skills.
• Demonstrated written and verbal communication skills.

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