Supervisor Outlet Operations

DKSH Scientific Solutions; Johor Bahru; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading scientific solutions provider in Johor Bahru is seeking a Supervisor for Outlet Operations. The ideal candidate will monitor sales performance, ensure high customer service standards, and maintain stock procedures. Applicants should possess a minimum SPM/Diploma in F&B with at least 1 year of relevant experience. A good working attitude is essential.

Qualifications

• Must have at least SPM/Diploma in F&B or relevant qualification.
• Minimum 1 year of working experience in the related field is required.
• Must be able to work shifts, public holidays & weekends.

Responsibilities

• Monitor monthly/daily sales performance and support the executive.
• Ensure high standards of customer service and production.
• Adhere to stock & cash handling procedures.

Skills

Excellent interpersonal skills

Self-motivated

Ability to work in a team

Good working attitude

Education

SPM/Diploma in F&B or relevant qualification

Job description

Supervisor Outlet Operations

Location: Johor Bahru, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 219304

Job Responsibilities

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.
• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.
• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
• Ensure team members follow company rules & regulations.
• Assist in marketing & promotion activities.
• Any other ad hoc duties as and when required by immediate manager.

Job Requirements

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.
• At least 1 year of working experience in the related field is required for this position.
• Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.
• Able to work shifts, public holidays & weekends.
• Good working attitude and pleasant disposition.
• Applicant must be Malaysian citizen.