Supervisor Outlet Operations

DKSH Group; Alor Setar; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in Malaysia seeks a dynamic individual to assist in maximizing sales performance and ensuring high standards in customer service at Kangar Jaya Mall. Candidates must have an SPM/Diploma in F&B or a relevant qualification, with at least 1 year of related experience. The role involves teamwork and adherence to cash handling procedures.

Qualifications

• At least 1 year of working experience in the related field.
• Must be able to work at Kangar Jaya Mall.
• Able to work under Famous Amos Malaysia Sdn Bhd.

Responsibilities

• Assist in ensuring maximum results for sales performance.
• Maintain high standards of customer service and production.
• Adhere to stock & cash handling procedures.

Skills

Dynamic

Self-motivated

Excellent interpersonal skills

Ability to work independently and in a team

Good working attitude

Education

SPM/Diploma in F&B or relevant qualification

Job description

Responsibilities

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.
• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.
• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
• Ensure team members follow company rules & regulations.
• Assist in marketing & promotion activities.
• Any other ad hoc duties as and when required by immediate manager.

Job Requirements

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.
• At least 1 year of working experience in the related field is required for this position.
• Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.
• Good working attitude and pleasant disposition.Must be able to work at Kangar Jaya Mall.
• Able to work under Famous Amos Malaysia Sdn Bhd (subsidiary company).