Supervisor Outlet Operations

DKSH; Alor Setar; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading subsidiary company in Alor Setar is seeking a motivated individual to manage sales performance and ensure high customer service standards. Responsibilities include supervising stock and cash handling, assisting in marketing activities, and ensuring compliance with company rules. Candidates should have relevant qualifications and at least one year of experience. This role requires flexibility to work shifts and weekends.

Qualifications

• Minimum 1 year of relevant working experience.
• Must be able to work shifts, public holidays & weekends.
• Malaysian citizen required.

Responsibilities

• Manage monthly/daily sales performance.
• Ensure high standards of customer service.
• Supervise cash/credit card handling procedures.
• Assist in marketing & promotional activities.

Skills

Interpersonal skills

Ability to work independently

Teamwork

Dynamic and self-motivated

Education

SPM/Diploma in F&B or relevant qualification

Job description

Job Responsibilities

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.
• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.
• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
• Ensure team members follow company rules & regulations.
• Assist in marketing & promotion activities.
• Any other ad hoc duties as and when required by immediate manager.

Job Requirements

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.
• Able to work under Famous Amos Malaysia Sdn Bhd (subsidiary company)
• At least 1 year of working experience in the related field is required for this position.
• Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.
• Able to work shifts, public holidays & weekends.
• Good working attitude and pleasant disposition.
• Must be able to work at Kangar Jaya Mall
• Applicant must be Malaysian citizen.