Supervisor (Preferable Mandrind Speaker)

Fatty Loh Chicken Rice; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading food services company in George Town, Penang, is seeking a Supervisor (Mandarin Speaker) to oversee daily restaurant operations. The ideal candidate will manage staff schedules, maintain high standards of food quality, and handle customer inquiries. A passion for exceptional service, experience in restaurant supervision, and fluency in Mandarin are essential. This is a full-time role with opportunities for career progression within an established brand.

Qualifications

• Experience in restaurant supervision or similar roles preferred.
• Ability to manage staff and maintain high service standards.
• Willingness to work rotational shifts, including weekends.

Responsibilities

• Supervise daily restaurant operations and ensure smooth workflow.
• Manage staff schedules for front-of-house and kitchen teams.
• Handle customer inquiries and maintain service standards.

Skills

Fluent in Mandarin

Good communication skills in English or Malay

Strong leadership and team management skills

Ability to work under pressure

Responsible and hardworking

Job description

Fatty Loh Chicken Rice – George Town, Penang

Reporting into the Financial Controller, this full-time Supervisor (Mandarin Speaker) role at Fatty Loh Chicken Rice' in George Town, Penang is an exciting opportunity for an ambitious professional to take the next step in their career. As a Supervisor, you will play a key role in overseeing the daily operations of the finance and accounting functions within this growing food services business.

What you'll be doing

• Supervise daily restaurant operations and ensure smooth workflow.
• Manage and coordinate staff schedules, including front‑of‑house and kitchen teams.
• Maintain high standards of food quality, hygiene, and service.
• Handle customer inquiries, feedback, and resolve issues professionally.
• Ensure compliance with safety and sanitation standards.
• Assist with inventory control, stock management, and ordering supplies.
• Support management in staff training and development.
• Perform any other duties as assigned by management.

What we're looking for

• Fluent in Mandarin, with good communication skills in English or Malay.
• Prior experience in restaurant supervision or similar roles is preferred.
• Strong leadership and team management skills.
• Ability to work under pressure in a fast‑paced environment.
• Responsible, hardworking, and able to work independently.
• Rotational shifts including weekends and public holidays as required.

About us

Fatty Loh Chicken Rice' is a leading provider of high-quality, authentic Hainanese chicken rice across Penang. With over 20 years of history, we pride ourselves on delivering exceptional customer service and continuously innovating to meet the evolving needs of our customers. Our strong brand reputation and ambitious growth plans make this an excellent time to join our dynamic team.

Apply now to become our next Supervisor (Mandarin Speaker)!

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