SUPERVISOR FRESH FROZEN MEAT AND SEAFOOD

Pusat Borong; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading supplier of fresh foods in Selangor, Malaysia seeks a Supervisor for its Fresh, Meat, Seafood, and Frozen sections. The role involves overseeing daily operations, ensuring product quality and safety, and handling customer inquiries to enhance service delivery. Candidates should have supervisory experience in food environments and a strong grasp of hygiene and safety regulations. If you are ready to lead a dynamic team and ensure top-notch customer experiences, apply now.

Qualifications

• Experience in supervising daily operations in a fresh food environment.
• Strong knowledge of hygiene and safety compliance in food handling.
• Proven ability to lead a team and manage inventory effectively.

Responsibilities

• Oversee daily activities across Fresh, Meat, Seafood, and Frozen sections.
• Ensure product quality and safety through monitoring and compliance.
• Handle customer inquiries and optimize customer service experience.
• Handle customer inquiries and complaints.

Skills

Team leadership

Customer service

Inventory management

Knowledge of food safety regulations

Job description

SUPERVISOR FRESH FROZEN MEAT AND SEAFOOD

Position: Supervisor – Fresh, Meat, Seafood and Frozen

Department: Operation

Reporting Line: Branch Manager

1. Daily Operations & Product Quality

• Oversee all daily activities across the Fresh, Meat, Seafood, and Frozen sections.
• Ensure products are always fresh, properly labelled, and attractively displayed according to company standards.
• Monitor temperature, storage conditions, and stock rotation to maintain product quality and safety.

2. Inventory & Replenishment

• Check stock levels regularly to avoid shortages or overstock situations.
• Coordinate with suppliers or the purchasing team to ensure timely and accurate replenishment.
• Assist in receiving goods and ensure correct quantity, quality, and documentation.
• Prepare daily or weekly reports on inventory, wastage, and sales.

3. Hygiene, Safety & Compliance

• Maintain cleanliness and hygiene of work areas, equipment, and storage facilities.
• Ensure strict compliance with food safety, health, and hygiene regulations.
• Conduct routine equipment checks and report any issues promptly.
• Train, guide, and supervise staff to perform their tasks efficiently and safely.
• Prepare and manage staff schedules to ensure adequate manpower.
• Motivate the team to deliver excellent service and maintain discipline.

5. Customer Service

• Handle customer inquiries, requests, and complaints professionally.
• Provide product knowledge and assistance to enhance the customer experience.
• Monitor daily sales performance and contribute ideas to improve sales and reduce shrinkage.
• Support promotional activities and ensure price tags and signage are accurate and updated.