Supermarket Branch Supervisor

Carriera; Batu Caves; On-site; MYR 100,000 - 150,000; Full time

Job summary

A fresh produce importer and retailer is looking for an Operations Manager in Batu Caves. This role involves overseeing daily store operations, managing stock levels, and ensuring excellent customer service. Candidates should have at least 2 years of experience in the Retail Supermarket, Wholesale, or Trade industry. Strong leadership and communication skills are essential. This position requires working 6 days a week with designated morning and noon shifts.

Qualifications

• At least 2 years of experience in Retail Supermarket, Wholesale, or Trade industry.
• Proficient in English and Bahasa Malaysia.
• Strong leadership and organizational skills.

Responsibilities

• Oversee daily store operations and ensure smooth workflow.
• Manage stock levels and coordinate with central buyers.
• Ensure excellent customer service and address concerns.
• Monitor sales performance and suggest promotions.
• Supervise and train staff to maintain productivity.

Skills

Leadership skills

Communication skills

Negotiation skills

Ability to motivate staff

Job description

The company, from humble beginnings in 1985 as a small stall in a morning market, has grown into a fresh produce importer and retailer, operating a wholesale market in Klang Valley with a diverse range of products.

Responsibilities

• Oversee daily store operations, ensuring smooth workflow and efficiency
• Manage stock levels, coordinate with central buyers, and oversee inventory
• Ensure excellent customer service and address customer concerns
• Monitor sales performance and suggest improvements for promotions
• Maintain store cleanliness, safety, and compliance with regulations
• Supervise and train staff to uphold productivity and service standards
• Handle cash flow management and daily financial reporting
• Work with management to align store goals with financial targets
• Oversee building and equipment maintenance, ensuring timely repairs and servicing
• Ensure all business licenses are renewed on time and properly displayed
• Liaise with authorities during store inspections and ensure compliance with regulations

Requirements

• At least 2 years of experience in Retail Supermarket, Wholesale, or Trade industry
• Proficient in English and Bahasa Malaysia
• Experience in safe food handling within a grocery store environment
• Strong leadership and organizational skills
• Good attitude with strong communication and negotiation skills
• Ability to motivate and train staff effectively
• Willing to work in Taman Sri Gombak, Batu Caves or Taman Sri Sinar, Kepong (1 vacancy for each location)
• Work schedule: 6 days a week
• Morning shift: 7:30am – 4:00pm (4 days)
• Noon shift: 3:30pm – 12:00am (2 days)

Interested candidates please send your resume to *******@carriera.com.my or call us at 017-3188539.