SUPER DAY KYC Operations Analyst

Citigroup Inc.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global financial institution in Kuala Lumpur is seeking an Analyst for KYC Operations. This role involves creating and maintaining KYC records, ensuring compliance with regulatory standards, and collaborating with internal teams. The ideal candidate should have a Bachelor’s degree and fluency in Mandarin or Cantonese. The position offers extensive training and growth opportunities within the company.

Benefits

Comprehensive training programs

Career development opportunities

Qualifications

• Relevant experience preferred but fresh graduates welcome to apply.
• Ability to speak Mandarin or Cantonese is essential.

Responsibilities

• Assist with preparation and approval of electronic KYC records.
• Create and maintain KYC records from various sources.
• Validate KYC records and ensure compliance with regulations.

Skills

Mandarin speaking

Cantonese speaking

Business Acumen

Laws and Regulations

Risk Controls and Monitors

Education

Bachelor’s degree or equivalent experience

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Analyst, KYC Operations (Internal Job Title: KYC Operations Analyst – C09) based in Kuala Lumpur, Malaysia.

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well‑being to help plan for your future. For instance:

• We empower our employees to manage their financial well‑being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

• Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices.
• Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.).
• Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor.
• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy.
• Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards.
• Maintain BSU tool.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Preferably with relevant experience but fresh graduates can apply.
• Bachelor’s degree/University degree or equivalent experience.
• Candidate must be able to speak in Mandarin or Cantonese.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

Job Family Group: Operations – Services

Job Family: Business KYC

Time Type: Full time

Most Relevant Skills: Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review, please refer to Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.