Subject Matter Expert - APAC

SOPHiA GENETICS; Malaysia; Hybrid; MYR 330,000 - 414,000; Full time

Job summary

A leading genetics company is seeking a Subject Matter Expert based in Malaysia to support the sales team in APAC. You'll play a crucial role in the sales cycle by providing technical knowledge of the company's products and applications. Candidates with a relevant degree and experience in the NGS Workflow will excel in this position. Comprehensive benefits and a positive work environment await the right candidate.

Qualifications

• Previous experience in a Commercial Technical support role linked to Genomics.
• Direct experience with products throughout the NGS Workflow.
• Ability to communicate effectively with both commercial and technical stakeholders.

Responsibilities

• Support and enable Sales Executives throughout the sales cycles.
• Deliver platform demonstrations and in-depth presentations.
• Gather competitive market intelligence and collaborate on product development.

Skills

Technical knowledge of Genomics

Commercial prowess

Experience in APAC markets

Fluent in English

Education

BSc, MSc or PhD in Genetics, Molecular Biology, Oncology

Tools

NGS Workflow knowledge

Job description

Do you enjoy using your technical knowledge of Genomics & the NGS workflow coupled with commercial prowess coupled to provide credibility and technical insights during the customer sales journey? Do you have experience in APAC Markets?

If this sounds like you and you are driven by purpose, Join the SOPHiA GENETICS APAC Sales Team as a Subject Matter Expert for APAC, and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.

This is a field based role, working within the roles territory. You will spend you time working from home-office, or travelling across your territory for customer meeting, conferences and events. In most instances, we look for individuals already living in-territory, but welcome those actively relocating to the area. Ideally we will hire this individual in Singapore or Malaysia where we already have hubs of colleagues, but suitably skilled individuals will be considered across SE Asia.

This role might suit someone in another support role, like a technical sales specialist or FAS, or a technical individual from the lab looking to make their first commercial/sales move.

Our mission

We believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimate benefit of cancer and rare disease patients across the globe.

Your mission

As a Subject Matter Expert you will support and enable our Sales Executives throughout the sales cycles with deep, technical knowledge of the SOPHiA GENETICS Products and Applications across the Genomics & NGS Workflow - and gain further exposure as we pioneer into multi-modal data.

You will support activity across the SE Asia & APAC markets.

Your responsibilities

• Partner closely with Sales Executives as a product technical expert to support, drive and close sales opportunities.
• Deliver platform demonstrations and in-depth presentations to customers and participate in trade shows, vendors shows and technical/promotional seminars.
• Provide expert knowledge across the full range of SOPHiA GENETICS products and applications, including AI SaaS Solutions to manage and interpret NGS Biomarkers and Laboratory Preparation.
• Gather and share competitive market intelligence and drive continuous product development in collaboration with Sales, Marketing and Product Management.

To be best established for success in this role, you will bring:

• BSc, MSc or PHd in a relevant field such as Genetics, Molecular Biology, Oncology or similar.
• Previous working knowledge in a Commercial Technical support role linked to Genomics, including Field Applications Scientist, Clinical Application Consultant, Technical Specialist/Advisor or Subject Matter Expert within a Clinical Diagnostics, Biotech or Medical environment is highly sought.
• Direct experience (Technical or commercial) with products throughout the NGS Workflow including wet lab molecular biology products is critical.
• Comfortable in translating complex, technical vocabulary into simple terminology and the ability to communicate effectively with both commercial & technical stakeholders is essential.

As a public organisation facing ongoing commercial growth, you will bring a success-orientated and solutions-focused mindset that embraces team collaborations, change, growth and inclusion.

As an international organisation, English is our primary business language and you will need to bring full fluency in English. As part of your recruitment journey, you should expect to meet English-only speakers, so for best chances of success, you should include your CV in English. Non-English CVs have a high likelihood of being rejected at application stage.

You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we drive exponential growth.

Our benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us.

Business recognition and accolades include:

• World's most innovative companies (Top 10)
• World's smartest companies (Top 50)
• 100 Best Places to Work in Boston
• Top 10 European Tech Startup
• Top 10 European biotechs startup to watch
• Top 25 East-Coast Biotech to watch

Our DNA

Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly Adventurous

Our Virtues

At SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action. We Decide; We Do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn.

At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do. Learn more about our DNA and Virtues on our Careers portal

The process

We use the power of AI to help our partners make decisions. If you’re utilising AI in your search and application process, why not use some of these prompts:

‘What impact can I expect to have on the world by working at SOPHiA GENETICS?’

‘I have an interview with SOPHiA GENETICS. What should I know before I meet with them?’

‘I am a *job title* - What can SOPHiA GENETICS offer my career?’

Apply now with your CV and any supporting information.

Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business. If you need additional support for accessibility, please contact our TA team for assistance.

We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilise agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.

Starting Date: ASAP

Location: Malaysia or Singapore (Prefered) Other SE Asia as relevant; Field/Remote

Contract: Permanent