Student Services Coordinator

Taylor's University; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading Malaysian educational institution is looking for an Executive, Campus Central to provide exceptional customer service through a variety of student and academic administration services. The successful candidate will assist in managing Campus Central, respond to inquiries from students and staff, and ensure information is relevant and accurate. Ideal applicants should possess a degree in Business Administration or a related field and exhibit strong communication skills. Fresh graduates are encouraged to apply.

Qualifications

• Degree in a relevant discipline required.
• Fresh graduates or those with administrative experience preferred.
• Strong English communication skills are essential.

Responsibilities

• Assist in managing Campus Central for quality student services.
• Serve as first point of reference for student inquiries.
• Liaise with different areas to support customer service delivery.
• Monitor and ensure timely processing of inquiries.
• Maintain Campus Central Portal with up-to-date information.

Skills

Customer service culture

Team collaboration

Communication

Creativity

English proficiency

Report writing

Planning and coordination

Independence

Computer software skills

Education

Degree in Business Administration, Psychology, Human Resource Management, or related discipline

Tools

Microsoft Office

Job description

A leading Malaysian educational institution is looking for an Executive, Campus Central to provide exceptional customer service through a variety of student and academic administration services. The successful candidate will assist in managing Campus Central, respond to inquiries from students and staff, and ensure information is relevant and accurate. Ideal applicants should possess a degree in Business Administration or a related field and exhibit strong communication skills. Fresh graduates are encouraged to apply.