Strategic Key Account Manager – Mid‑Market

U Mobile; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading telecommunications provider in Kuching, Malaysia, seeks a driven Account Manager to manage client relationships while ensuring satisfaction and identifying growth opportunities. Responsibilities include negotiating contracts, collaborating with internal teams, and preparing reports on account status. The ideal candidate holds a diploma or higher, with proven account management experience in telecommunications. Strong communication skills and a customer-first mindset are essential. Join a dynamic team with attractive benefits including comprehensive insurance and flexible working hours.

Benefits

Comprehensive medical, dental, optical and insurance benefits

Flexible working hours

Staff Line & Device Subsidy

Child Parental Care Leave

Special employee discounts

Qualifications

• Minimum Diploma or higher, preferably Bachelor’s degree in relevant field.
• Proven experience in account management within telecommunications.
• Excellent communication and presentation skills.

Responsibilities

• Develop and maintain relationships with telecom clients.
• Understand client needs and tailor solutions.
• Negotiate contracts and close agreements.

Skills

Communication skills

Negotiation skills

Presentation skills

Analytical skills

Customer management

Strategic thinking

Education

Diploma or higher in Business or Communications

Tools

CRM tools

Microsoft Office Suite

Job description

A leading telecommunications provider in Kuching, Malaysia, seeks a driven Account Manager to manage client relationships while ensuring satisfaction and identifying growth opportunities. Responsibilities include negotiating contracts, collaborating with internal teams, and preparing reports on account status. The ideal candidate holds a diploma or higher, with proven account management experience in telecommunications. Strong communication skills and a customer-first mindset are essential. Join a dynamic team with attractive benefits including comprehensive insurance and flexible working hours.