Strategic Client Growth Leader - Travel

Holiday Tours & Travel Malaysia; George Town; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading travel management company in George Town is seeking a Manager – Client Acquisition & Engagement to drive business growth and cultivate corporate client relationships. The successful candidate will lead a high-performing team and ensure service excellence while achieving revenue targets. Strong interpersonal, communication, and strategic skills are essential for this role. A Bachelor's degree and 5+ years of experience in the travel industry are required.

Qualifications

• 5+ years of relevant experience in client engagement, account management, or sales.
• Proven track record with corporate client relationships.
• Strong customer service and interpersonal skills.

Responsibilities

• Drive business growth by acquiring corporate clients.
• Lead and manage a high-performing engagement team.
• Ensure adherence to client service level agreements.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Analytical thinking

Strategic thinking

Customer service focus

Education

Bachelor’s Degree in Tourism & Hospitality Management, Business Administration, or related field

Tools

MS Office

Financial software

ERP systems (e.g., Sabre, Powersuite)

Job description

A leading travel management company in George Town is seeking a Manager – Client Acquisition & Engagement to drive business growth and cultivate corporate client relationships. The successful candidate will lead a high-performing team and ensure service excellence while achieving revenue targets. Strong interpersonal, communication, and strategic skills are essential for this role. A Bachelor's degree and 5+ years of experience in the travel industry are required.