Strategic Account Manager — Growth & Upsell

foodpanda; Seremban; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading delivery platform in Seremban, Malaysia, is seeking an Account Manager to manage client relationships and drive business growth. Ideal candidates should have 2-3 years of experience in client management and strong B2B sales skills. Responsibilities include monitoring account performance, collaborating with internal teams, and ensuring client satisfaction. This position offers a dynamic work environment and benefits such as free food, health insurance, and professional development opportunities.

Benefits

Free food

Health insurance

Dental insurance

Learning and development opportunities

Qualifications

• 2-3 years’ experience within a client management role preferably.
• Exceptional verbal and written communication skills.
• Adaptability and strong problem-solving skills.

Responsibilities

• Manage and expand relationships with existing restaurants.
• Monitor accounts and identify upsell and cross-sell opportunities.
• Develop strategic marketing plans for consistent growth.

Skills

Client Relationship Building

B2B Sales Experience

Data Analysis

Communication Skills

Problem-Solving

Knowledge of MS Office

Tools

Salesforce

Job description

A leading delivery platform in Seremban, Malaysia, is seeking an Account Manager to manage client relationships and drive business growth. Ideal candidates should have 2-3 years of experience in client management and strong B2B sales skills. Responsibilities include monitoring account performance, collaborating with internal teams, and ensuring client satisfaction. This position offers a dynamic work environment and benefits such as free food, health insurance, and professional development opportunities.