Strategic Account Manager: Growth & Customer Success

Maxis; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Malaysia is seeking an experienced corporate sales professional to manage customer relationships and drive account growth. The role involves building trust with clients, identifying upselling opportunities, and ensuring customer satisfaction through effective communication and collaboration with internal teams. Candidates should have 3–7 years of experience in sales, preferably in telecommunications or IT, along with strong problem-solving skills. This position offers a chance to innovate and impact revenue growth.

Qualifications

• Minimum 3–7 years of experience in corporate sales.
• Proven track record in account management and solution sales.
• Familiarity with the Malaysian business landscape.

Responsibilities

• Serve as the primary point of contact for assigned customers.
• Develop and maintain strong, long-term relationships with key stakeholders.
• Identify and pursue opportunities for upselling and cross-selling.

Skills

Corporate sales experience

Account management

Strong communication skills

Analytical skills

Tools

Microsoft Office

Salesforce

Job description

A leading telecommunications company in Malaysia is seeking an experienced corporate sales professional to manage customer relationships and drive account growth. The role involves building trust with clients, identifying upselling opportunities, and ensuring customer satisfaction through effective communication and collaboration with internal teams. Candidates should have 3–7 years of experience in sales, preferably in telecommunications or IT, along with strong problem-solving skills. This position offers a chance to innovate and impact revenue growth.