Store Sales Associate (Part Time), Damansara Height

Crocs; Kuala Lumpur; Presencial; MYR 24.000 - 36.000; Tempo integral

Resumo da vaga

Crocs is seeking a Sales Associate to deliver world-class service and educate customers about our products in-store. You will support promotions, events, and daily operations to help the store meet company goals and initiatives. The role offers growth potential within a dynamic retail team.

The position requires resilience in a fast-paced environment, fluency in English, and flexibility to work a rotational schedule including weekends and holidays. Retail experience is preferred.

Qualificações

• Must be 18 years or older.
• Must have SPM / O Level or above.
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English; proficiency in other languages is a plus.
• Flexible to work on a rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail POS system.

Responsabilidades

• Deliver outstanding service to consumers using the C.H.A.R.M. service model.
• Proactively contribute to a positive team environment with suggestions and concerns.
• Learn and assist in departments such as consumer service, product knowledge, visual presentation, and stock room management.
• Support daily retail operations including POS management, stock replenishment, pricing, markdowns, loyalty programs, cleanliness and recovery.
• Lead by example and collaborate with Store Management to improve KPIs with sales-driven techniques.
• Adhere to Asset Protection policies, including shortage prevention, inventory control and compliance.

Conhecimentos

English fluency

POS system operation

Microsoft Word/Excel basic

Team collaboration

Formação

SPM / O Level or above

Ferramentas

POS system

Descrição da vaga

Job Overview

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.

Overview

As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 18 years or older
• Possess at least SPM / O Level or above
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
• Desire to succeed in a high growth, fast-paced retail environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Resident persona.

Job Category: Retail