Store Operations Manager – Coffee & Food Service

Mynews; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent retail company in Kuala Lumpur is looking for a Store Manager to ensure daily operations are efficient and meet company standards. The ideal candidate will have 3-5 years of experience in retail or food service management, strong leadership skills, and a diploma in Retail Management. Responsibilities include supervising staff, managing cash transactions, and ensuring exceptional customer service. Candidates must be proactive and able to work shifts, weekends, and public holidays.

Qualifications

• 3-5 years of experience in retail or food service management.
• Experience in supervising staff and managing store operations.
• Ability to handle high-pressure situations and adhere to SOPs.

Responsibilities

• Ensure operations comply with company policies and maintain efficiency.
• Supervise staff, manage rosters, and conduct performance reviews.
• Handle cash transactions and manage inventory levels.
• Train staff on policies and beverage preparation.
• Monitor performance and analyze store metrics to implement improvements.

Skills

Leadership skills

Organizational skills

Communication skills

Cash management

Staff training

Education

Diploma in Retail Management or equivalent

Job description

A prominent retail company in Kuala Lumpur is looking for a Store Manager to ensure daily operations are efficient and meet company standards. The ideal candidate will have 3-5 years of experience in retail or food service management, strong leadership skills, and a diploma in Retail Management. Responsibilities include supervising staff, managing cash transactions, and ensuring exceptional customer service. Candidates must be proactive and able to work shifts, weekends, and public holidays.