Store Manager (IOI City Mall)

NEW BALANCE ATHLETIC SHOES SDN.BHD.; Putrajaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Putrajaya is seeking a dedicated store leader. Responsibilities include managing daily operations, staff training, and ensuring visual merchandising standards. Candidates should have at least 6 years of retail experience, excellent customer service skills, and proficiency in both English and Bahasa Malaysia. The ideal candidate is passionate, dynamic, and motivated to succeed in a fast-paced environment.

Qualifications

• At least 6 years of working experience in retail or related field.
• Proficiency in both written and spoken English and Bahasa Malaysia.
• Positive attitude and able to work in a fast-paced environment.

Responsibilities

• Lead the store team and support Senior Store Manager.
• Manage store operations and ensure cleanliness and presentation.
• Train new retail employees and monitor stock movement.

Skills

Leadership

Customer service

Communication

Sales driven mindset

Proficiency in Microsoft Office

Education

Diploma / Bachelor’s Degree

Job description

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We are looking for a talented candidate to undertake:

Responsible and act as a leader and key person of the store.

Supporting Senior Store Manager in daily operation and working under their direction.

Responsible for managing store keys, store daily opening and closure on time.

Executing the Game Plan set by Senior Store Manager, by setting up hourly and daily sales goals.

Recruit retail team associates as and when required.

Provide orientation for new retail employee.

Providing product training and customer service standard in store regularly.

Ensure housekeeping is completed every day.

Ensure cash float, sales collection and monetary related amount are calculated accurately, stored carefully and bank in accordingly.

Working closely with Senior Store Manager on store operations, manpower issue and provide improvement solutions and constructive feedback.

Ensure store appearance is clean, presentable and all merchandise display follow Visual Merchandising guidelines.

Monitoring stock movement and merchandise level in storeroom.

Plan and prepare monthly duty roster of retail team associates under payroll cost and ensure attendances are met.

Accountable for Loss Prevention & Security not limit to CCTV, inventory and spot checking.

Prepare relative reports to Senior Store Manager monthly.

Perform stock take activity for stores and responsible for stock loss occurred in store.

Assist team with any other projects on an as needed basis.

Perform any ad-hoc action assigned by the Management.

Be resourceful in terms of capturing sales opportunities.

Ensure retail team members follow SOP as per according to Management and Retail Operations Department.

Intrigued? Are you the right person that we are looking for...

Candidate must possess at least a Diploma / Bachelor’s Degree or equivalent qualification.

At least 6 years and above of working experiences in the related field is required for this position or equivalent retail experience.

Proficiency in both written and spoken of English and Bahasa Malaysia.

Passionate, dynamic, team driven and highly motivated individuals who are willing to take initiative and eager to learn.

Positive attitude and able to work in a fast pace working environment.

Strong leadership quality with excellent customer service and communication skills.

Able to work independently and with minimum supervision and guidance.

Willing to work according to pre-planned shift hours and weekend/ public holidays.

Proficiency in Microsoft Office.

Commercial thinking with sales driven mindset.

Interested applicants; please send in your completed resume to us by clicking on the “Apply Now” button.

We regret that only shortlisted candidates will be notified.

Thank you.