Store Manager

LC Waikiki; Penang; On-site; MYR 55,000 - 75,000; Full time

Job summary

A leading fashion retail company in Malaysia is seeking a Store Manager to drive performance and achieve sales targets. The role involves leading the store team, maximizing productivity, and providing exceptional customer service. Candidates must be Malaysian citizens with at least 4 years in a retail managerial role and excellent English skills. Competitive salary and benefits offered.

Qualifications

• Malaysian citizen only.
• Minimum 4 years of retail experience in a managerial position.
• Able to show financial awareness and a commercial mindset.

Responsibilities

• Providing leadership for the store team and tracking LC Waikiki standards.
• Maximizing store productivity and focus on profitability.
• Driving performance and growth through operational excellence.

Skills

Excellent English (written & verbal)

Customer service skills

Interpersonal skills

Problem-solving skills

Organizational skills

Education

Bachelor Degree

Job description

About Us

LC Waikiki Retail Company is a leading fashion retail company with a turnover of $3 billion. LC Waikiki’s journey started in France in 1988, continuing after 1997 as a Turkish brand under the umbrella of LC Waikiki Mağazacılık Hizmetleri Ticaret A.Ş.

Today LC Waikiki trades in around 1164 stores in 54 countries, with the company’s philosophy that “Everyone Deserves to Dress Well” enabling people to enjoy accessible fashion through quality products at affordable prices.

There are around 7500 employees working at LC Waikiki’s corporate office, more than 47,000 people in Turkey and abroad.

LC Waikiki aims to be one of the 3 most successful ready-made clothing brands in Europe by 2023.

We Crown Our Successes with Awards

We were awarded in 5 categories in “Retail Innovation Forum and Awards-2019” which was organized by Capital Journal.

We are ranked as 1st in “The Largest Ready-Made Clothing Retailer of Turkey based on the Number of Stores”

1st in “The Biggest Retail Companies According to Square Meter Abroad”

We ranked 1st in Women Employee Friendly & Women Manager Friendly Companies in Capital Women Friendly Companies Survey 2020.

We received The Most Reputable Brand of the Year – Turkey Award by The One Awards in 2020.

We ranked 1st in “Most Admired Companies of the Business World” survey conducted by Capital Magazine, in the Ready-to-Wear and Retail category in 2019.

Job Description

• Providing leadership for the store team, implementing and tracking the LC Waikiki standards for the store and inspiring the team to achieve it
• Maximizing store productivity and commercial focus and take action to obtain the highest level of profitability of the store
• Driving performance and growth, through excellent operational and commercial execution
• Establishing amazing customer service and satisfaction
• Establishing and maintaining high standards of store layout and visual merchandising in line with the corporate standards
• Achievement of the given sales targets, productivity/m2, and bottom‑line profit objectives
• Achievement of the agreed/given Internal Audit Performance
• Controlling the shrinkage rates and all expenses and improving the conversion rates

Requirements

• Bachelor Degree is a plus
• Malaysian citizen only
• Excellent English (written & verbal)
• Minimum 4 years of retail experience in managerial position
• Able to demonstrate financial awareness and a commercial mind‑set, continuously thinking of ways to drive sales, manage costs
• Marvelous customer service and interpersonal skills
• Consistently show ability to development, sales-driven and results-oriented
• The ability to solve problems, organize and plan
• The ability to work in a multinational/multicultural environment