Store Manager

The Food Merchant; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A supermarket chain in Kuala Lumpur is seeking an experienced manager to oversee supermarket operations. This role encompasses leading a team to maximize profits, handling customer queries effectively, and ensuring compliance with food safety regulations. The ideal candidate will demonstrate strong leadership skills, manage vendor relationships, and contribute to merchandising strategies. If you are passionate about retail management and team development, we encourage you to apply.

Qualifications

• Experience in supermarket operations and team management.
• Ability to handle customer queries and complaints professionally.
• Strong leadership skills and ability to motivate team members.

Responsibilities

• Oversee daily supermarket operations and team performance.
• Ensure compliance with food safety regulations and standards.
• Maintain vendor relationships and conduct negotiations.

Job description

The Food Merchant – Kuala Lumpur, Kuala Lumpur

• To responsible for the operations of a supermarket and work with his/her team to maximize profit and achieve business effectiveness.
• To handle in a professional manner, all customer queries and complaints and to perform service recovery if necessary.
• To ensure that all Company’s, State’s and Federal’s regulations and standards for product freshness, food safety, storage, refrigeration and sanitation are met.

To maintain relationships, resolve issues and conduct negotiations with vendors and suppliers as necessary.

To ensure all aspects of vendor and supplier performance is properly and effectively assessed and monitored, taking appropriate remedial action when necessary.

To assist Area Manager for merchandising strategy that optimizes financial performance and to reduce OOS, shrinkage & wastage and is aligned with corporate strategy as well as trend, demographics and segments.

To ensure that store members are effectively resources, directed, motivated and developed enabling them to reach their full potential for both individual and Company benefit.

To adopt a leadership role within the business and in conjunctive with other members of Management take ownership for setting and leading Company direction and strategy.

To able to control stock levels based on the forecast according to season and making key decisions.