Store Associate, Pavilion Bukit Jali

Crocs Vietnam; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global footwear retailer is seeking a Sales Associate in Kuala Lumpur to deliver exceptional customer experiences. You will assist in various store departments, support daily operations, and collaborate with team members. Ideal candidates have retail experience and good communication skills. This role offers growth opportunities in a dynamic retail environment.

Qualifications

• Must be 18 years or older.
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English; other languages are a plus.

Responsibilities

• Deliver outstanding service using the C.H.A.R.M service model.
• Support team in daily retail operations and stock management.
• Collaborate with management to improve personal sales performance.

Skills

Customer service

Team collaboration

Sales techniques

Flexibility

Basic computer skills

Education

SPM / O Level or above

Tools

Point of Sale system

Microsoft Word

Microsoft Excel

Email

Job description

Requisition ID: 9676

Job Location(s): Kuala Lumpur, MY, 57000

Time in Office: Onsite

Overview

As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring To The Table

• Must be 18 years or older
• Possess at least SPM / O Level or above
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
• Desire to succeed in a high growth, fast-paced retail environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Resident persona.

Job Category: Retail