STATE REGISTERED NURSE, ACCIDENT & EMERGENCY

Puteri Specialist Hospital; Malaysia; On-site; MYR 39,060 - 72,540; Full time

Job summary

Puteri Specialist Hospital is seeking an experienced registered nurse to provide professional nursing care within a hospital unit. You will work under the Unit Manager, perform shift duties, and ensure high-quality care, patient safety, and clear communication across the care team.

The role involves triaging, documentation, coordination with doctors, and active participation in health education and quality improvement initiatives, across day and night shifts as required.

Qualifications

• Registered with Nursing Board of Malaysia with a valid license to practice as a Registered Nurse.
• Certifications in BLS, ACLS, ATLS; special skills required.
• Proficient in writing and conversing in English and Bahasa Malaysia.
• Microsoft Office literacy.
• Interpersonal and communication skills; critical thinking and problem-solving; willingness to work on schedule hours, shift, weekends, public holidays, emergency.

Responsibilities

• Provide professional nursing care to patients within a hospital unit, adhering to hospital policies and nursing services principles, policies, and procedures.
• Perform shift duties as assigned by Unit Manager to ensure high-quality care and notify changes impacting standards of care.
• Provide high-quality care in urgent situations, manage ambulance transfers, ensure patient safety and continuity of care.
• Visit patients with team members to assess and re-plan care based on needs and staff availability.
• Execute doctor's orders, coordinate with team, and communicate with patients and relatives for satisfaction.
• Participate in health education of patients/families and hospital activities.

Skills

BLS

ACLS

ATLS

Education

Registered Nurse with Malaysia license

Tools

Microsoft Office

Job description

General Description: Accountable for providing professional nursing care to patients within a hospital unit, adhering to hospital policies and nursing services principles, policies, and procedures to ensure high-quality care practiced.

Organization and Management

• Adhere to nursing care vision, mission, goals and objectives; align with scope of nursing services.
• Perform shift duties as assigned by Unit Manager to ensure high-quality care.
• Notify Unit Manager of any changes impacting standards of care.
• Provide high-quality care in urgent situations, manage ambulance transfers, ensure patient safety, ensure continuity of care during transitions.
• Conduct patient triaging, detailed examinations, documentation, informing attending physician, prioritizing care.
• Collaborate with doctors and team members for life‑threatening conditions, communicate with relevant professionals.
• Perform phlebotomy, IV infusions, administer medications, dressing changes, assist with simple surgical procedures.
• Assist with patient admission/discharge, scheduling specialist appointments, handling death cases respectfully, stable transfer to mortuary.
• Obtain and handover patient progress reports; ensure doctor's orders followed before shift changes, notify incidents/problems.
• Visit patients with team members to assess, re‑plan care, determine priorities based on needs and staff availability.
• Provide personalized, holistic patient care using nursing process, maintain accurate documentation.
• Provide emotional support, accompany doctors during rounds, assist in procedures as needed.
• Execute doctor's orders, coordinate with team members, foster effective communication with all disciplines, patients, relatives for patient satisfaction.
• Actively participate in health education of patients/families, ward unit meetings, dialogue sessions, hospital activities.
• Provide clear, compassionate, culturally sensitive communication to ensure patient's understanding of condition, treatment options, care plan.
• Collaborate with Unit Manager in administration, set care standards, carry out duties in Manager’s absence, provide feedback.
• Charge accurately, incorporate equipment and consumables into patient charges, verify completeness.
• Inspect and document sterile packs, ensure integrity, maintain adequate stock from CSSS.

Human Resource and Development

• Maintain professional growth; keep up to date with mandatory learning hours.
• Execute continuous professional development through annual competency evaluations and privileges every 3 years; proficient in cannulations and medication calculations.
• Participate and contribute to teaching program of the unit / ward, orientation of new staff to ward routine.
• Supervise staff including Assistant Nurses, Midwives, Care Assistants, student nurses; achieve clinical attachment objectives.
• Collaborate with Unit Manager to evaluate staff performance, provide constructive feedback, optimize staff, supply, service utilization.
• Participate in development and maintenance of nursing process, ensuring effective patient care and documentation.
• Participate in research initiatives, advocate for quality improvement through evidence‑based practice.

Policies and Procedures

• Participate in review and revision of nursing policies, procedures, work instructions, promote best practices, continuous improvement.
• Inspect DDA drugs with previous shift nurse in charge; adhere to hospital policies on medication care, custody, administration.
• Check daily and audit resuscitation trolley periodically as scheduled.
• Promote infection prevention and control; ensure staff follow protocols, implement surveillance, personal involvement.
• Maintain confidentiality of patient personal and medical history.

Facilities and Equipment

• Operate and maintain specialized equipment; guide new staff on use; maintain accurate records.
• Collaborate with Unit Manager to maintain equipment, medical supplies, consumables, drugs per PPM schedule and adequate stock and linen supply.
• Notify biomedical personnel of faulty equipment; assist in cleaning, handling, disinfection, usage.
• Participate in quarterly stock count with finance staff.

Safety and Quality Improvement Activities

• Participate and support activities aimed at continuous improvement: quality assurance, infection control, fire and safety programs.
• Conduct thorough investigations, root cause analyses, appropriate response actions, timely incident reports.
• Collaborate with Unit Manager to collect and evaluate clinical and administrative data, participate in hospital-wide surveys (MSQH, JCI, IMS, etc.).
• Participate in Baby Friendly Hospital Initiative certification, promote exclusive breastfeeding.
• Adhere to Occupational Safety and Health Act & Regulations 1994: reasonable work care, employer cooperation, protective equipment use, patient safety goals, World Alliance recommendations, patient/family rights, standard people practice, 5S activities.

Job Requirements

• Education: Registered with Nursing Board of Malaysia with a valid license to practice as a Registered Nurse.
• Skills & Competencies: Certifications in BLS, ACLS, ATLS; special skills required.
• Proficient in writing and conversing in English and Bahasa Malaysia.
• Microsoft Office literacy.
• Personal attributes: Interpersonal and communication skills; critical thinking and problem‑solving; caring, honest, responsible; willingness to work on schedule hours, shift, weekends, public holidays, emergency; passionate and committed to patient‑centered care and continuous quality improvement; integrity, patience, high attention to detail.