Staff Quality Assurance Engineer

Sandisk; Batu Kawan; On-site; MYR 180,000 - 260,000; Full time

Job summary

Sandisk in Malaysia seeks a Sustaining Program Manager to lead quality and reliability initiatives for storage products. You will own quality during sustaining, drive issue resolution in NPI and mature programs, and ensure compliance with regulatory requirements.

You will collaborate with program management, manufacturing, and engineering to deliver measurable quality improvements, oversee risk management, and communicate with executive stakeholders to align on quality strategies.

Qualifications

• Minimum Bachelor’s Degree in Science or Engineering.
• 8+ years of experience in high-volume manufacturing or engineering environments.
• Proven track record delivering projects in globally distributed, cross-functional teams.

Responsibilities

• Represent product quality as the Sustaining Program Manager in core teams, ensuring alignment with quality and reliability goals.
• Accountable for product quality and reliability when product transitions into sustaining phase.
• Lead the resolution of quality-related issues during NPI and Sustaining phases.
• Communicate quality excursions to executive management and core teams.
• Lead Stop Ship and Quality Alert processes, driving closure through 8D, CAPA, and lessons learned.
• Collaborate with NPI counterparts to ensure seamless transition into Sustaining.
• Participate in new product kick-off reviews and MRRS.
• Coordinate with other QAPMs to share lessons learned and drive continuous improvement.

Skills

FMEA

8D methodology

SPC

JIRA

Microsoft Office

Statistical analysis software

Interpersonal skills

Leadership

Problem-solving

Education

Bachelor's degree in Science or Engineering

Tools

JIRA

Microsoft Office

Statistical analysis software

Job description

• Job Type (exemption status): Exempt position - Please see related compensation & benefits details below
• Business Function: Quality Assurance Engineering

Job Description

As a member of the SSD Quality & Reliability Engineering team, you will leverage your expertise in project and program management, risk management, conflict resolution and quality standards & best practices. You will collaborate closely with cross-functional teams and engage with key stakeholders, including Program Management, Customer Management, Marketing, Manufacturing, and Engineering, to ensure the successful execution of quality and reliability initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Represent product quality as the Sustaining Program Manager in core teams, ensuring alignment with quality and reliability goals throughout the product lifecycle.
• Accountable for product quality and reliability when product transitions into sustaining phase. Drive activities to ensure that product quality & reliability expectations are met.
• Lead the resolution of quality-related issues during both New Product Introduction (NPI) and Sustaining phases.
• Communicate quality excursions to executive management and core teams.
• Lead Stop Ship and Quality Alert Critical processes, driving closure through risk assessment, containment actions, 8D root cause analysis, CAPA, and lessons learned.
• Collaborate with NPI counterparts to ensure seamless product transition into Sustaining, meeting all product, customer, and regulatory requirements.
• Participate in new product kick-off reviews and Manufacturing Readiness Reviews (MRRs).
• Coordinate with other QAPMs to share lessons learned and support continuous process improvement across programs.

Qualifications

REQUIRED:

• Minimum Bachelor’s Degree in Science or Engineering, with a preferred 8+ years of experience in high-volume manufacturing or engineering environments.
• Proven track record of successfully delivering projects in globally distributed, cross-functional teams, collaborating effectively across multiple geographies and time zones.

PREFERRED:

• In-depth understanding of storage systems, including key aspects such as performance, quality, and reliability.
• Hands-on experience in testing, reliability, and endurance evaluation of Flash memory and storage solutions.
• Background as an ISO 9001 auditor and holder of a Six Sigma Green Belt would be an added advantage.
• Highly objective-driven and results-oriented, with a strong focus on delivering measurable outcomes.

SKILLS:

• Strong knowledge of FMEA, 8D methodology, and Statistical Process Control (SPC).
• Proficient in Microsoft Office, statistical analysis software, and issue tracking tools such as JIRA.
• Excellent interpersonal, communication, leadership, critical thinking, and problem-solving skills.
• Skilled in delivering impactful presentations and providing clear, concise executive summaries for quality excursions.

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