SR&T Business Operations Specialist

Deloitte PLT; Kuala Lumpur; On-site; MYR 70,000 - 100,000; Full time

Job summary

A leading global consultancy is seeking a Business Operations Specialist in Kuala Lumpur to manage the tender process and provide operational support. The ideal candidate should have a Bachelor's Degree and a minimum of 4 years experience in business operations. Strong attention to detail and excellent communication skills are essential. This role fosters a collaborative work environment with opportunities for growth.

Qualifications

• Minimum 4 years of experience in business operations or project management.
• Proficient in Microsoft Office applications.
• Self-starter with a willingness to learn.

Responsibilities

• Manage the tender process across all industries.
• Handle vendor registration on e-procurement platforms.
• Provide administrative support as needed.

Skills

Attention to detail

Project management

Communication

Education

Bachelor Degree in Business, Finance, Accounting, or a related discipline

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

SR&T Business Operations Specialist

Service Line / Portfolios: Strategy & Transactions

Location: Jakarta, ID

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose‑led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.

Ready to unleash your potential with us? Join the winning team now!

As a Business Operations Specialist, you’ll play a key role in supporting the day‑to‑day operations and strategic initiatives of our Southeast Asia practice. You will work closely with Industry leaders to deliver timely, accurate, and meaningful operational support.

If you’re a detail‑oriented individual who thrives on structure, teamwork, and problem‑solving, we invite you to be part of our Business Operations team and help shape the future of Deloitte Southeast Asia.

Responsibilities

• Manage end to end tender process for projects across all industries with a focus on government and SOE tenders, procurement registrations, and coordinating with project teams, partners, PO teams & QRM throughout the tender lifecycle.
• Handle vendor registration processes on various e‑Procurement platforms, coordinate with PO teams for supporting documents, and ensure timely renewal and accuracy of vendor databases.
• Manage and maintain up‑to‑date legal documents, coordinate with external parties for renewals, and maintain proper filing systems.
• Manage documentation and filing of project contracts (NDAs, amendments, BAST, BAPP), implement centralized filing system via SharePoint, and coordinate timely signing with authorized directors.
• Monitor corporate email accounts, promptly review client notifications (tender invitations, e‑Procurement updates), and forward relevant information to appropriate teams.
• Provide administrative support and assist with other functions as needed.

Your role as a Team Member

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Specialist across our Firm is expected to:

• Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams’ work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.

Requirements

• Bachelor Degree in Business, Finance, Accounting, or a related discipline.
• Minimum 4 years of experience in business operations, project management, or a similar role, ideally within a professional services environment.
• Proficient in Microsoft Excel, PowerPoint, and Outlook.
• Strong attention to detail and ability to manage multiple priorities in a fast‑paced environment.
• Effective communicator with good interpersonal skills and a collaborative mindset.
• Self‑starter who takes initiative, with a willingness to learn and grow within the role.

Preferred Experience

Experience in the following areas is highly regarded:

• Experienced with tender preparation and submission, vendor registration, and e‑procurement processes.
• Skilled in overseeing internal reporting cycles and planning exercises.
• Be a reliable and trusted team player who is proactive, responsive, and accountable.
• Demonstrate ownership in your work and actively contribute to team outcomes.
• Seek opportunities to grow your knowledge and capabilities.
• Communicate clearly, collaborate across teams, and demonstrate professional integrity in all that you do.

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm’s business contact number or business email address.