Sr Adv Appl/Sys Sales Engineer

Honeywell PH/MY/SG/ID (Korn Ferry); Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Honeywell PH/MY/SG/ID (Korn Ferry) is seeking a Senior Advance Application / System Sales Engineer in Malaysia. The role bridges sales, customers, and product teams within the Electronic Security domain, focusing on pre-sales solutioning, technical consulting, and customer engagement across access control and video management systems.

Responsibilities include PoCs, demonstrations, on-site post-sales support, and technical enablement for sales teams, with emphasis on integrating hardware and

Qualifications

• 10–15 years of experience in Electronic Security Systems, including Access Control and Video Surveillance solutions.
• Strong background in pre-sales engineering, system design, and customer-facing technical roles.
• Experience working with consultants, system integrators, and enterprise customers.
• Proven ability to balance solutioning responsibilities with hands-on field troubleshooting.

Responsibilities

• Pre-Sales Engagement & Solutioning: perform specification compliance and design reviews for electronic security systems; provide technical consultancy and system architecture guidance; translate requirements into end-to-end security solutions including access control, video systems, and third‑party integrations; develop and deliver demonstrations; plan PoCs, pilot deployments, and solution validations; support discussions with stakeholders and enable sales teams; deliver product updates and insights.

Skills

Pre-sales engineering

System design

Customer-facing

Technical consulting

Field troubleshooting

Education

Bachelor's degree in Electronics, Electrical, Instrumentation, or related engineering

Tools

Engineering design tools

Diagnostics utilities

Network analysis tools

Job description

Senior Advance Application / System Sales Engineer (Building Management System)

The Field Application Engineer (FAE) will act as a technical bridge between sales, customers, and product teams within the Electronic Security domain, covering Access Control and Video Management Systems.

The role is primarily focused on pre-sales solutioning, technical consulting, and customer engagement, with an additional responsibility of providing targeted post-sales field support and escalations.

This position requires a strong ability to design, position, and validate security solutions, along with hands-on expertise to support deployment challenges across both software and hardware layers of integrated security systems.

Key Responsibilities

1. Pre-Sales Engagement & Solutioning (Core Focus)

• Perform specification compliance and design reviews for electronic security systems, including access control and video surveillance solutions.
• Provide technical consultancy and system architecture guidance to customers, consultants, and internal sales teams.
• Translate customer requirements into end-to-end security solutions, including:
  • Access Control Systems (cards, readers, controllers, supervisory software)
  • Video Systems (cameras, NVRs, video management systems)
  • Integration with third‑party systems such as Time & Attendance, Visitor Management, and Canteen Management systems
• Develop and deliver technical demonstrations aligned with customer use cases and operational needs.
• Plan and execute Proof of Concepts (PoCs), pilot deployments, and solution validations.
• Support technical discussions with consultants and stakeholders, influencing specifications and design standards.
• Conduct technical enablement and training programs for sales teams to strengthen solution positioning.
• Deliver product updates, solution insights, and technical knowledge sessions.

2. Post-Sales Technical Support (Targeted)

• Provide on-site field support for complex deployments, commissioning challenges, and critical escalations.
• Support integration, troubleshooting, and performance optimization across deployed security systems.
• Perform RMA diagnostics and failure analysis across hardware components (controllers, readers, cameras) and software systems.
• Act as a technical escalation point for high‑impact customer issues requiring deep system expertise.
• Participate in beta testing and validation of new product introductions (NPIs) in live environments.
• Collaborate with engineering and support teams to resolve product gaps and enhance solution robustness.

Required Experience

• 10–15 years of experience in Electronic Security Systems, including Access Control and Video Surveillance solutions.
• Strong background in pre-sales engineering, system design, and customer‑facing technical roles.
• Experience working with consultants, system integrators, and enterprise customers.
• Proven ability to balance solutioning responsibilities with hands‑on field troubleshooting.

Technical Skills

Core Technologies

• Access Control Systems (cards, readers, controllers, supervisory platforms)
• Video Surveillance Systems (IP cameras, NVRs, video management systems)
• Integrated security management platforms

Protocols & Integration

• Access control and video protocols (ONVIF, Wiegand, OSDP, RTSP)
• IP networking fundamentals (TCP/IP, routing, VLANs, PoE)
• Integration with third‑party systems via APIs, SDKs, and middleware
• Database fundamentals and system interoperability

System‑Level Expertise

• Strong understanding of end‑to‑end security system architecture
• Ability to work across:
  • Hardware (controllers, card readers, cameras, edge devices)
  • Software (management platforms, databases, analytics, user interfaces)
• Hands‑on experience in commissioning, diagnostics, system tuning, and fault isolation

Tools

• Engineering design and system configuration tools
• Commissioning, debugging, and diagnostic utilities
• Network and system analysis tools

Domain Skills

• Strong understanding of security requirements across commercial buildings, data centers, airports, hospitals, and critical infrastructure.
• Knowledge of security system design principles, standards, and compliance requirements.
• Awareness of emerging trends in video analytics, identity management, and integrated security ecosystems.
• Ability to map operational and business requirements to technical security architectures.

Customer‑Facing & Soft Skills

• Strong communication and presentation skills, with the ability to clearly explain complex security solutions.
• Excellent stakeholder engagement, working with customers, consultants, system integrators, and internal teams.
• Consultative mindset focused on understanding customer security challenges and delivering value‑driven solutions.
• Ability to influence design decisions and manage technical objections effectively.
• Strong analytical and problem‑solving skills, particularly in live and high‑pressure environments.
• Ability to operate with ownership, responsiveness, and adaptability.
• Skilled in delivering technical training and knowledge transfer sessions.
• Customer‑first mindset with focus on solution outcomes and operational effectiveness.
• High accountability and responsiveness.
• Strong cross‑functional collaboration.
• Ability to work independently in field environments and time‑critical situations.

Preferred Qualifications

• Bachelor’s degree in Electronics, Electrical, Instrumentation, or related engineering disciplines
• Certifications in access control, video systems, or networking technologies
• Exposure to IoT‑enabled security, cloud‑based video platforms, or analytics‑driven security solutions is an advantage

Travel Requirement

• Willingness to travel extensively for customer engagements, site support, PoCs, and solution validation activities

Success Measures

• Contribution to win rates and orders through effective technical solutioning
• Quality and impact of PoCs, demos, and technical engagements
• Support in successful deployment and adoption of integrated security solutions
• Customer satisfaction and resolution effectiveness for escalations

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Honeywell Technologies is a global leader of the industrial world's transition from automation to autonomy, with a comprehensive portfolio of mission critical, outcome‑based technologies, solutions and software to drive customers' productivity and growth.

As a trusted partner across the industrial sector, we provide innovative, mission‑critical solutions in Building Automation, Process Automation and Technology and Industrial Automation segments that draw on our expertise across refineries, mines, plants, power grids, data centers, hospitals and more across the globe. Our corporate headquarters is in Charlotte, North Carolina.

Honeywell Technologies is a global leader of the industrial world's transition from automation to autonomy, with a comprehensive portfolio of mission critical, outcome‑based technologies, solutions and software to drive customers' productivity and growth.

As a trusted partner across the industrial sector, we provide innovative, mission‑critical solutions in Building Automation, Process Automation and Technology and Industrial Automation segments that draw on our expertise across refineries, mines, plants, power grids, data centers, hospitals and more across the globe. Our corporate headquarters is in Charlotte, North Carolina.