Sports Advisor Part Time (Decathlon Gurney Paragon)

Decathlon Malaysia; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sports retail company is seeking a passionate Sports Advisor at Gurney Paragon, Penang. In this role, you will provide expert customer service, create an inviting store environment, and actively engage with the local sports community. Ideal candidates should have a diploma, be fluent in English and Bahasa Malaysia, and possess a strong customer-first attitude. Embrace this opportunity to combine your love for sports with a career in retail at a premier location.

Qualifications

• Fluent in English and Bahasa Malaysia, both written and spoken.
• Customer-first focus with strong service ethics.
• Comfortable with technology and digital tools.

Responsibilities

• Greet customers warmly and offer expert advice on products.
• Maintain an organized store and ensure product displays are perfect.
• Handle inquiries and solve any customer issues professionally.
• Encourage community engagement and loyalty program sign-ups.

Skills

Customer service

Communication skills

Adaptability

Passion for sports

Digital proficiency

Education

Diploma in any field

Job description

Mission

Join the Decathlon Gurney Paragon Team! Are you ready to turn your passion for sport into a career in one of Penang Island's most exclusive and sought-after retail destinations? Do you thrive on providing an exceptional experience? Then join us as a Sports Advisor at our dynamic Decathlon Gurney Paragon store!

This isn't just a job; it's a chance to be part of an established, high-end team that caters to tourists, urban professionals, and the active, cosmopolitan residents of George Town. We are looking for high-energy teammates who want to live an "Experience of a Lifetime" and provide world-class service in a premier island setting.

Why Join the Decathlon Gurney Paragon Team?

• Premier Island Location: Work in a strategic, high-profile mall that attracts both affluent locals and international visitors. Engage with a demanding customer base and develop expertise in urban fitness and lifestyle sports.
• Established Excellence: Join a productive, well-organized team with proven processes for serving a discerning clientele. You can hit the ground running and immediately contribute to the store's sophisticated atmosphere and success.
• Real Development: Decathlon invests heavily in our teammates. We offer fantastic development and training to help you grow your career beyond the sales floor—whether you aim for management, specialized roles (especially in watersports/running), or even international opportunities within our global network.
• Coastal Active Lifestyle: Be a key advisor to those enjoying Penang's coastal activities, running along the promenade, or participating in city fitness trends.

The Role: Your Day-to-Day Mission

As a Sports Advisor, your mission is simple: ensure every customer leaves "satisfied or satisfied."

You will be the face of Decathlon, bringing your expertise and enthusiasm to:

• Be a Sports Coach: Share your passion! Greet customers warmly and offer expert advice on products, helping them find the perfect gear for their sport, even suggesting new activities.
• Create the Best Store: Work alongside your teammates to set up and maintain a beautiful, organized, and inviting department. You'll ensure our stock is accurate and products are displayed perfectly.
• Be a Problem Solver: Handle any situation—from payments and returns to solving product queries—with a friendly, professional, 5-star attitude.
• Build the Community: Connect with customers, encourage sign-ups for our loyalty programs, and become a recognizable, trusted resource for the local sports enthusiasts.

Ready to bring your passion for sport to the exclusive community of Gurney Paragon? Apply now!

Profile 2. The Winning Mindset (Your Attitude)

• The Essentials (Your Toolkit)
• Hourly Pay: RM 13.56 per hour.
• Education: A minimum of a Diploma in any field.
• Experience: We welcome Fresh Graduates excited to start their career, as well as experienced professionals looking for a new challenge.
• Communication: Fluent in English and Bahasa Malaysia (both written and spoken) is essential. Proficiency in other languages is a big plus!
• Availability: You must be able to play as part of the team during our busiest times, including weekends and holidays.
• Customer-First Focus: You genuinely enjoy helping others—teammates and customers alike—and possess a strong sense of service.
• Adaptable & Responsible: You are a self-motivated individual who thrives in a fast-paced, agile environment and can adapt quickly to change.
• Digitally Savvy: You're comfortable with technology and ready to embrace digital tools to enhance the shopping experience.
• Human-First Leader: You possess high standards for yourself and others, combining strong communication skills with an empathetic and people-first approach.