Sports Advisor Part Time (Decathlon Connect Aeon Bukit Tinggi)

Decathlon Malaysia; Klang City; On-site; MYR 100,000 - 150,000; Part time

Job summary

A leading sports retailer in Klang City is hiring Sports Advisors for their new store. This role involves ensuring customer satisfaction, promoting sports, and building customer relationships. Candidates should have strong communication skills, a degree or diploma, and a passion for teamwork. Fresh graduates are encouraged to apply. Join us in creating a 5-star shopping experience!

Qualifications

• Strong communication skills in English and Bahasa Malaysia (written and spoken) are essential.
• Minimum qualifications Bachelors Degree/Diploma is required.
• Fresh Graduates to more experienced candidates are encouraged to apply.
• Customer-centric with a strong sense of service.
• Willingness to help others, both teammates and customers/users.
• Responsible, self-motivated, and adaptable in a fast-paced environment.
• Human-First with high-level communication skills.
• Able to work as part of a team during busy times.
• Digitally Savvy.

Responsibilities

• Welcome customers professionally and commit to their satisfaction.
• Know technical features of products to provide appropriate solutions.
• Develop customer relationships both in store and online.
• Promote innovation and enhance sports experience in store.
• Ensure stock accuracy and availability.
• Participate in training and develop skills.

Skills

Strong communication skills in English

Bahasa Malaysia proficiency

Team work

Customer Service

Leadership

Agility

Education

Bachelors Degree/Diploma

Job description

Mission

The World’s Largest Sports Retailer is recruiting Passionate Sports People to Join Our Team at Our Newest Decathlon Connect Aeon Bukit Tinggi, Klang which is Opening Soon! If you love sports, enjoy connecting with people and want to be part of a dynamic and energetic team, this is your chance to grow with us. We are recruiting for all sports such as Mountain, Running, Fitness, Wheels, Watersports and Team Sports! A STUDENT? OR A SECOND JOB WITH FLEXIBLE HOURS? IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU! As a Sports Advisor, your role is to ensure all customers leave our stores ‘satisfied or satisfied’. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5 star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. Whether you’re a student looking for a part-time role, or perhaps someone looking for a complete career change, Decathlon can cater for all.

Responsibilities

• To Customers
• Welcome customers in a professional manner
• Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.)
• To know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range
• Develop the network of customers both in store and online, to know them better and establish a personal relationship
• Pass on sports passion and help customers discover new sports
• Improve and develop customer information by encouraging the subscription/registration of loyalty card to customers
• To Decathlon Malaysia
• To know the ambition of the department and take action with the team to achieve it
• Promote innovation and sports experience in store
• Boost Decathlon Malaysia best sales by using resources and commercial tools
• To put together the layout in store in accordance with implantation principles and guideline
• Produce high-quality implantation's based on Satisfied Customer Family (FCS)
• Maintain the layout with good facing to make customers satisfied
• To make sure that stock is accurate and available by using the automatic replenishment system
• For Safety of People and Goods
• Enforce basic safety and security standards in the departments
• To know and enforce the preventive and operating guidelines regarding fire safety and evacuation procedures
• Development and Complementary Skills
• Participate in training, develop the training skills

Requirements

• Strong communication skills in English and Bahasa Malaysia(written and spoken) are essential. Other languages is plus.
• Minimum qualifications Bachelors Degree/Diploma is required.
• Fresh Graduates to more experienced candidates are encouraged to apply.
• Who is customer- centric with strong sense of service.
• Willingness to want to help others, both teammates and customers/users.
• Who is Responsible, self motivated and adaptable in the field of a fast paced and agile environment.
• Who is Human-First with high level of demand and communications skills.
• Able to play as part of the team during the busiest times(weekends and holidays)
• Digitally Savvy

Skills

• Team work
• Customer Service
• Leadership
• Agility