Sports Advisor Full Time – Decathlon Klippa Batu Kawan

Decathlon Malaysia; Simpang Ampat; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sporting goods retailer at Klippa Batu Kawan is seeking a Sports Advisor passionate about creating exceptional customer experiences. In this dynamic role, you will assist customers with expert product advice and maintain an inviting store environment. Ideal candidates will have a diploma, be fluent in English and Bahasa Malaysia, and possess strong communication skills. This position offers opportunities for growth and community engagement within a fast-paced and innovative environment.

Benefits

Career development and training

Engagement with a dynamic community

Contributing to local sporting culture

Qualifications

• Fresh graduates excited to start their career welcome.
• Fluent in English and Bahasa Malaysia required.
• Availability during weekends and holidays needed.

Responsibilities

• Greet customers warmly and offer expert product advice.
• Maintain a well-organized and inviting store department.
• Handle payments, returns, and customer queries professionally.
• Encourage sign-ups for loyalty programs and connect with customers.

Skills

Customer-First Focus

Communication in English and Bahasa Malaysia

Adaptable & Responsible

Digitally Savvy

Human-First Leadership

Education

Diploma in any field

Job description

Mission: Join the Decathlon Klippa Batu Kawan Team!

Are you ready to turn your passion for sport into a career at the heart of Penang's newest and most dynamic growth area? Do you thrive on providing an exceptional experience? Then join us as a Sports Advisor at our dynamic Decathlon Klippa Shopping Centre store!

This isn't just a job; it's a chance to be part of an established, energetic team that caters to the young families, professionals, and innovators driving the growth of Batu Kawan. We are looking for high-energy teammates who want to live an Experience of a Lifetime and help build the sporting culture in this exciting new township.

Why Join the Decathlon Klippa Batu Kawan Team?

• High-Growth Innovation Hub: Work in a strategic, modern retail area that attracts a demographic focused on technology, young families, and new lifestyles. Engage with customers enthusiastic about building their active routines from the ground up.
• Established Excellence: Join a productive, well-organized team with proven processes for high customer engagement. You can hit the ground running and immediately contribute to the store's efficiency and success in a key growth market.
• Real Development: Decathlon invests heavily in our teammates. We offer fantastic development and training to help you grow your career beyond the sales floor—whether you aim for management, specialized roles (especially in cycling and running popular in new townships), or even international opportunities within our global network.
• Shape the Community: Be a key advisor in a developing area, directly influencing the local sporting scene by making quality gear accessible to all the new residents of Bandar Cassia and beyond.

The Role: Your Day-to-Day Mission

As a Sports Advisor, your mission is simple: ensure every customer leaves "satisfied or satisfied."

You will be the face of Decathlon, bringing your expertise and enthusiasm to:

• Be a Sports Coach: Share your passion! Greet customers warmly and offer expert advice on products, helping them find the perfect gear for their sport, even suggesting new activities.
• Create the Best Store: Work alongside your teammates to set up and maintain a beautiful, organized, and inviting department. You'll ensure our stock is accurate and products are displayed perfectly.
• Be a Problem Solver: Handle any situation—from payments and returns to solving product queries with a friendly, professional, 5-star attitude.
• Build the Community: Connect with customers, encourage sign-ups for our loyalty programs, and become a recognizable, trusted resource for the local sports enthusiasts.

Ready to bring your passion for sport to the future-forward community of Klippa Batu Kawan? Apply now!

Profile 2. The Winning Mindset (Your Attitude)

• The Essentials (Your Toolkit)
• Education: A minimum of a Diploma in any field.
• Experience: We welcome Fresh Graduates excited to start their career, as well as experienced professionals looking for a new challenge.
• Communication: Fluent in English and Bahasa Malaysia (both written and spoken) is essential. Proficiency in other languages is a big plus!
• Availability: You must be able to play as part of the team during our busiest times, including weekends and holidays.
• Customer-First Focus: You genuinely enjoy helping others—teammates and customers alike—and possess a strong sense of service.
• Adaptable & Responsible: You are a self-motivated individual who thrives in a fast-paced, agile environment and can adapt quickly to change.
• Digitally Savvy: You're comfortable with technology and ready to embrace digital tools to enhance the shopping experience.
• Human-First Leader: You possess high standards for yourself and others, combining strong communication skills with an empathetic and people-first approach.