Sports Advisor Full Time (Decathlon AEON Mall Nilai)

Decathlon Malaysia; Nilai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent sports retail company is seeking a Sports Advisor to join its new store in Aeon Mall Nilai. In this full-time role, you will be responsible for providing exceptional customer service, advising on sports products, and ensuring a fantastic shopping experience. The ideal candidate will have a passion for sports, excellent interpersonal skills, and the ability to adapt in a fast-paced environment. Join us and help shape the future of sports in Nilai.

Qualifications

• Fresh graduates and experienced professionals are welcome.
• Fluent in English and Bahasa Malaysia is essential.
• Must work during busy times, including weekends and holidays.

Responsibilities

• Greet customers and offer product advice.
• Maintain a beautiful and organized store.
• Handle payments, returns, and product queries.
• Connect with customers and promote loyalty programs.

Skills

Leadership

Team Work

Sportive

Vitality

Authenticity

Generosity

Education

Diploma in any field

Job description

Overview

Are you ready to turn your passion for sport into a career? Do you thrive on providing an exceptional experience? Then join us as a Sports Advisor and become a founding member of the newest Decathlon family at Aeon Mall Nilai!

This is an opportunity to build something incredible from the ground up in one of Nilai's most exciting new retail hubs. We’re looking for high-energy teammates who want to live an "Experience of a Lifetime."

Why Join the Aeon Mall Nilai Team?

• Be a Pioneer: You’ll be one of the first people to help shape the culture and success of this brand-new store.
• Local Impact: Help grow the sports community right here in Nilai, introducing new activities and products to your friends and neighbors.
• Real Development: Decathlon invests heavily in our teammates. We offer fantastic development and training to help you grow your career beyond the sales floor—whether you aim for management, specialized roles, or even international opportunities.

The Role: Your Day-to-Day Mission

As a full-time Sports Advisor, your mission is simple: ensure every customer leaves "satisfied".

• Be a Sports Coach: Greet customers warmly and offer expert advice on products, helping them find the perfect gear for their sport, and suggesting new activities.
• Create the Best Store: Work with your teammates to set up and maintain a beautiful, organized, and inviting department. Ensure stock is accurate and products are displayed perfectly.
• Be a Problem Solver: Handle situations—from payments and returns to answering product queries—with a friendly, professional, 5-star attitude.
• Build the Community: Connect with customers, encourage sign-ups for our loyalty programs, and become a recognizable, trusted resource for local sports enthusiasts.

If you are customer-focused, love a challenge, and are excited to open a store in Aeon Mall Nilai, apply now! We can't wait to meet you.

Profile

2. The Winning Mindset (Your Attitude)

• The Essentials (Your Toolkit)
• Education: A minimum of a Diploma in any field.
• Experience: We welcome fresh graduates as well as experienced professionals seeking a new challenge.
• Communication: Fluent in English and Bahasa Malaysia (both written and spoken) is essential. Proficiency in other languages is a big plus!
• Availability: You must be able to work during our busiest times, including weekends and holidays.
• Customer-First Focus: You genuinely enjoy helping others—teammates and customers alike—and possess a strong sense of service.
• Adaptable & Responsible: You are self-motivated and thrive in a fast-paced, agile environment, with the ability to adapt to change.
• Digitally Savvy: You are comfortable with technology and ready to embrace digital tools to enhance the shopping experience.
• Human-First Leader: You have high standards for yourself and others, combining strong communication with an empathetic, people-first approach.

Skills

• Leadership
• Team Work
• Sportive
• Vitality
• Authenticity
• Generosity