Specialist Talent Acquisition Services

Infineon Technologies AG; Malacca City; On-site; MYR 40,000 - 70,000; Full time

Job summary

A leading company in semiconductor solutions is seeking an HR professional to manage internal customer inquiries and recruitment processes. You will coordinate interviews, manage HR systems, and liaise with various departments to ensure smooth operations. Ideal candidates should have a relevant degree and strong skills in customer relations and problem-solving.

Qualifications

• Bachelor’s in HR or Business related field preferred.
• Customer service experience required.
• Skills in HR systems like SAP and ATS are essential.

Responsibilities

• Coordinate interviews and manage recruitment metrics.
• Act as liaison with internal departments and external parties.
• Maintain employee data in internal systems.

Skills

Problem Solving

Organization Skills

Customer Service

Public Relations

Computer Proficiency

Education

Bachelor’s Degree in Human Resources or Business

Post Graduate Diploma

Tools

SAP

Applicant Tracking System

MS Excel

MS Word

MS Powerpoint

Job description

Responsible for end to end management of internal customers (managers/employees/HR) enquiries via phone and/or email in an effective, discrete, professional manner and respecting data privacy constraints.

Job Description
In your new role you will:

• Service Delivery and Operational Excellence:
  • Schedule and Co-ordinate Interview collaboratively with Hiring Manager.
  • Booking of interview rooms and parking lot.
  • Inform candidate the interview appointment, documents required for interview and job description.
  • Update Applicant Tracking System (ATS).
  • Maintain recruitment metrics, time-to-arrange and time-to-offer.
  • Generation of job offer letter and administration.
  • New employees hiring administration & maintain new hires/ employee data in the internal system (SAP).
• Interface with Internal & External Parties:
  • Acts as liaison and work closely with internal sections/departments/segments and external parties, including recruitment agencies, bank, EPF etc. to deliver quality and timeliness service and administration.

Your Profile
You are best equipped for this task if you have:

• Bachelor’s Degree, Post Graduate Diploma or professional Degree in any field, preferably in Human Resources or Business related studies.
• Customer service and public relations methods and techniques.
• Proficient in Computer System, MS Excel, MS Word, MS Powerpoint.
• Good Problem Solving and Organization Skills.
• Ability to inform the Manager quickly on potential issues related to work.
• Possesses Good and Hands-on Knowledge and Skills in HR systems (SAP, GMDS, Applicant Tracking System - Umantis & EightFold).

#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.