Specialist -SOM 1

IDS Medical Systems (idsMED); Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job description

Sales Order Acceptance

Job Responsibilities - Order Acceptance Cycle

• Receive Customer’s order and ensure all orders are accounted for.
• Manage generic emails on incoming Purchase order from customers.
• Manage Customer's Portal for order acceptance.
• Validate and ensure Sales orders with complete attachments and information.
• Adhere to daily order cut off to ensure timely and flawless order processing with no further delay.

Sales Order Confirmation

• Validate order’s details upon acceptance in ERP system.
• Issue Proforma Invoice/ Deposit Invoice.
• Verify with stake holders for discrepancy on order details respectively before order confirmation.

Sales Order Creation

• Create Sales Order in ERP system.
• Manage and maintain accurate information for Sales Order in ERP system.

Sales Order Readiness & Fulfilment

• Work closely with respective stake holders for ALL inquiries pertaining to orders fulfilment.
• Work with stack holders respectively to follow up on customer's payment (when required).
• Work with stack holders for stocks allocation and indent initiation.
• Monitor and track indent/shipment status.
• Daily review and track master list of open orders.
• Responsible to update commercial team any challenges on meeting customer delivery deadline.
• Responsible for transport arrangement and ensure timely delivery.

Transfer Order Acceptance

• Receive transfer request, validate details and work with stake holders for request dispute (if any).

Transfer Order Creation and Fulfilment

• Create Transfer order in ERP system.
• Responsible for Transport arrangement and ensure timely delivery.