Specialist, Post Meeting Compliance and Planner Onboarding

MSD; Petaling Jaya; On-site; MYR 78,000 - 123,000; Full time

Job summary

MSD is seeking a Post Meeting Compliance and Planner Onboarding Specialist to support global meeting audits, ensure policy-aligned processes, and assist market onboarding across regions. You will work with cross-functional teams to document procedures and drive continuous improvement.

Ideal candidates have 3+ years in accounting/finance, strong MS skills (Excel/Power BI/SharePoint) and proficiency in English and Mandarin, with a detail-oriented, collaborative mindset for a fast-paced global

Qualifications

• Minimum of 3 years of work experience in basic accounting or accounts payable or finance or business administration.
• Intermediate MS skills (Excel, Power Apps, Power BI, PowerPoint, SharePoint).
• Language requirements: Able to speak, read & write in English and Mandarin.
• Effective communication skills both written and spoken in English.

Responsibilities

• Support the meeting compliance audits for categories including Meeting Execution, ITOV Accuracy, Post Meeting Compliance and Meeting Closure.
• Collaborate with business units, markets departments, TMEF Regional leads and Operational Excellence to support the global audit process.
• Communicate audit results to business units and Meeting Planning Agency (MPA).
• Maintain and continually update process documentation (SOPs) and understand global congress-related policies.
• Handle inquiries as needed with professionalism and accuracy.
• Assist management to facilitate continuous process improvement and lean initiatives.
• Educate local markets through training related to compliance and onboarding.
• Effectively manage workload, prioritize tasks, and resolve customer queries with a positive service culture.

Skills

Accounting

Accounts payable

Finance

Business administration

English language

Mandarin language

Education

Bachelor's Degree in Business Administration, Finance, or related field

Tools

Excel

Power Apps

Power BI

PowerPoint

SharePoint

Job description

Job Description

Our Company's Travel, Meetings, Events & Fleet (TME&F) Organization – Post Meeting Compliance and Planner Onboarding operates across the Americas, Europe, and Asia and is responsible for delivering standardized, compliant, and efficient global processes that support our company's business divisions and markets. Through a centralized service delivery model, TME&F enables operational excellence, financial stewardship, and consistent stakeholder experience worldwide. The Post Meeting Compliance and Planner Onboarding Specialist is responsible for supporting the global meeting and congress process including meeting compliance audit that are in line with all company’s policies and guidelines related to meetings and congresses. This role reports under the TME&F Operational Excellence & Risk Management function, reporting to the Post Meeting Compliance and Planner Onboarding Associate Director who is part of the Travel, Meetings, Events & Fleet (TME&F) Organization.

Job Description and Responsibilities

• Support the meeting compliance audits for these categories: 1. Meeting Execution, 2. ITOV (Transfer of Value) Accuracy, 3. Post Meeting Compliance and 4. Meeting Closure.
• Work closely with business units / markets departments, Travel, Meetings, Expense & Fleet (TME&F) Regional leads and Operational Excellence in support of the global meeting and congress audit process.
• Communicate to the business units and Meeting Planning Agency (MPA) on compliance audit results.
• Maintain and continuously update process documentation (Standard Operating Procedures); understand global congress-related SOPs and relevant policies.
• Handle inquiries as needed.
• Demonstrate professionalism, meticulousness and attention to detail in dealing with colleagues, internal clients and suppliers.
• Assist management to facilitate continuous process improvement, lead and support lean initiatives and maintain integrity of systems.
• Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested.
• Assist in conducting training to educate local markets.
• Effectively manage and prioritize workload efficiently and accurately.
• Timely resolve customer queries while maintaining a positive customer service culture.

Education

• Bachelor’s Degree in Business Administration, Science, Economy, Accounting, Finance, or any other related disciplines.

Skills Required

• Minimum of 3 years of work experience in basic accounting or accounts payable or finance or business administration
• Intermediate MS skills (Excel, Power Apps, Power BI, PowerPoint, SharePoint)
• Language requirements: Able to speak, read & write in o English and Mandarin
• Effective communication (internal & externally) skills both written and spoken in English

Added advantage with skills

• Lean Six Sigma
• Marco
• Power BI
• Automation UI path
• Strongly detail oriented and process improvement orientation
• Basic understanding and practical knowledge of processes in finance
• Ability to work independently and collaboratively within a geographically disbursed team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
• Strong communication, interpersonal, and organization skills required
• Positive and proactive attitude, can-do mindset, problem solving and analytical skills

Preferred

• Experience with SAP (Employee Expense Management, Shopping/Purchase Order, and Payment Portal Requests), Veeva, CVENT, Appian, Service Now.
• Experience working in a Big 4 or similar audit environment preferred.
• Ability to navigate through change or uncertainty.
• Results oriented, sense of urgency, knows how to prioritize, ability to communicate and to create rapport with stakeholders, effective communication.
• Have a broad knowledge and understanding of most meeting types, be familiar with congresses/conventions, travel, and payments and be up to date on internal procedures, guidelines and policies within our company
• Experience in a global environment setup

Additional location(s)

Additional location(s)

Compensation Information

Required Skills

• Account Collections
• Account Collections
• Accounting
• Adaptability
• Analytical Problem Solving
• Balance Sheet Account Reconciliations
• Business Support
• Communication
• Compliance SOX
• Credit Management
• Customer Problem Solving
• Customer Queries
• Customer Service
• Detail-Oriented
• Documentation Preparation
• Environment Setup
• Finance
• Financial Accounting Controls
• Financial Operations
• Human Resources (HR) Shared Services Advisory
• Interpersonal Relationships
• Microsoft PowerPoint
• Microsoft SharePoint
• Organizational Effectiveness
• Preparation of Financial Reports

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.