Specialist, Operational Risk Management

The Pacific Insurance Berhad; Kuala Lumpur; On-site; MYR 100,000 - 120,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is seeking a skilled professional for the role focused on operational risk management, ensuring compliance with regulatory requirements, and supporting business functions. The ideal candidate will have a degree in a related field, relevant certifications, and over 5 years of experience in the general insurance industry. Strong leadership and stakeholder management skills are essential for success in this position.

Qualifications

• Minimum 5 years of domain experience required.
• Experience in the general insurance industry preferred.

Responsibilities

• Design and maintain the Operational Risk Management Policy.
• Lead the Risk and Control Self-Assessment exercise.
• Prepare periodic risk reports for relevant committees.

Skills

People management

Stakeholder management

Data analytics

Education

Degree in Insurance, Business, Risk Management, Finance, Actuary

Relevant professional certification

Job description

This is a role in the 2nd line of defence and is responsible for ensuring the effective implementation of the ERM Framework, including risk assessments, reporting and governance activities. The role holder needs to be a Business Partner in providing sound advisory to support business functions to manage risks.

Main Responsibilities

• Design and maintain the Operational Risk Management Policy and relevant methodology and tools
• Lead the Risk and Control Self-Assessment (RCSA) exercise and quality review of the business units’ risk registers
• Ensure BNM’s ORR reporting requirements are met in a timely manner
• Follow up with business units on outstanding loss event, Key Risk Indicators and action plans
• Review the appropriateness of risk appetite with corresponding metrics
• Prepare periodic risk reports to relevant risk committees
• Support the Priority Risk workshop

Operational Resilience

• Support the BCM and Technology Risk units to ensure the business continuity and technology risk activities complement the operational resilience objective

Others

• Act as the ERMC’s Secretariat and departmental administrative matters
• Conduct risk awareness training and give guidance to Risk Champions
• Support the Chief Risk Officer with ad hoc projects as required

Requirements

• Qualification: Degree in Insurance, Business, Risk Management, Finance, Actuary or related field
• Qualification: Relevant professional certification in insurance, risk management, accounting, sustainability, project management or related
• Experience: Minimum 5 years domain experience
• Experience: General Insurance industry experience is preferred
• Skills & Competency: People manager with pro‑active and performance‑driven attribute
• Skills & Competency: Strong stakeholder management and influencing capabilities
• Skills & Competency: Data analytics and reporting acumen