Specialist - Network Operations

Marsh & McLennan Companies; Kuala Lumpur; Hybrid; MYR 90,000 - 120,000; Full time

Job summary

A leading global consulting firm in Kuala Lumpur is looking for a talented individual to join their Network Operations team. In this hybrid role, you will implement changes for network security, provide support for incidents, and manage security devices. The ideal candidate has a Bachelor's degree in Computer Science and 5+ years of relevant experience, particularly with Palo Alto Firewalls and F5 Load-Balancers. The firm promotes professional development and a diverse workspace.

Benefits

Professional Development

Inclusive Culture

Career Opportunities

Qualifications

• 5+ years of network security experience in a complex, large-scale environment.
• Excellent verbal and written communication skills in English.

Responsibilities

• Implement BAU changes to maintain network security integrity.
• Provide Tier II-III support for BAU incidents.
• Support and contribute to security projects and transformations.
• Manage network security device OS.

Skills

Network security experience

Communication in English

Change and Configuration Management

Incident Troubleshooting

Project Progression

System Administration

Scripting Skills (Python)

Understanding of Data Centre and Public Cloud architectures

Education

Bachelor’s degree in Computer Science or related field

Tools

Palo Alto Firewalls

F5 Load-Balancers/WAFs

Wireshark

Ansible

Infoblox

Job description

We are seeking a talented individual to join our Network Operations team at Marsh McLennan. This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.

We will count on you to:

• Change and Configuration Management:Implement BAU changes to maintain network security integrity.
• Incident Troubleshooting:Provide Tier II-III support for BAU incidents, ensuring swift resolution.
• Project Progression:Support and contribute to security projects and transformations.
• System Administration:Manage network security device OS, including upgrades and feature adoption.
• Documentation:Maintain operational documentation for BAU processes.
• Support in Major Incidents:Support critical incidents, assisting the team to resolution.
• Setting Standards:Contribute best practices and high standards for the team through your work ethic.
• Collaboration:Build strong relationships and work closely with other teams within MMC Tech.
• Judgment in High-Pressure Situations:Exercise sound judgment and decision-making in complex scenarios.
• Initiative:Demonstrate the ability to work independently with minimal supervision

What you need to have:

• Education:Bachelor’s degree in Computer Science or a related field from an accredited institution, or equivalent combination of education, training, and experience.
• Experience:5+ years of network security experience in a complex, large-scale, international, multi-vendor environment.
• Technical Expertise:
  • Working knowledge of Palo Alto Firewalls, F5 Load-Balancers/WAFs
  • Experience with TCP/IP and tools such as Wireshark.
  • Understanding of Data Centre and Public Cloud architectures.
  • Familiarity with Global Operations Teams and related best practices.
• Communication Skills:Excellent verbal and written communication skills in English.

What makes you stand out:

• Scripting Skills:Working knowledge of Python with the ability to write and debug scripts.
• Automation Knowledge:Familiarity with automation tools such as Ansible.
• Technical Expertise:
  • Experience with Infoblox.

Why join our team:

• Professional Development:We support your growth through development opportunities, engaging work, and supportive leadership.
• Inclusive Culture:Join a vibrant and inclusive culture where you can collaborate with talented colleagues to create innovative solutions that impact colleagues, clients, and communities.
• Career Opportunities:Our scale provides a variety of career paths, along with benefits and rewards designed to enhance your well-being.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.