Special Officer, CEO Officer

Bjak Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading digital financial platform in Malaysia seeks an agile Special Officer to lead high-priority external projects and support the CEO. Key responsibilities include operational planning for new market entry and managing urgent government affairs. The ideal candidate should have 3-5 years of consulting or project management experience, exceptional writing skills, and the ability to handle sensitive matters with discretion. Join us to make a significant impact in a fast-paced environment.

Qualifications

• 3-5 years of high-intensity experience in a fast-paced environment.
• Proven ability to manage external stakeholders and partners.
• Exceptional writing and presentation skills for formal communications.
• Fluent in rapid research and synthesizing complex information.
• High level of discretion and maturity in sensitive contexts.
• Experience supporting C-level or government liaison is a plus.

Responsibilities

• Head operational and logistical planning for new market entry.
• Draft and deploy external communications and presentations.
• Manage urgent government affairs and stakeholder coordination.
• Take ownership of ambiguous high-priority projects.
• Conduct rapid research and prepare briefing materials.
• Execute tactical requirements defined by the CEO.

Skills

Consulting experience

Project management

Stakeholder management

Exceptional writing skills

Research and synthesis

Job description

Be the Leadership Team's Executive "SWAT Team" Lead for High-Priority External Projects

At BJAK, we are building Southeast Asia's leading digital financial platform - fast. As our organization scales regionally, we require an agile Special Officer to directly address rapid, evolving, and wide-ranging requirements set by the CEO and Chairman. This high-trust role focuses entirely on executing time-sensitive, strategic, and often external-facing tasks that lay the groundwork for our future expansion and operational security.

Why This Role Matters

• Serve as the first responder for rapid, high-priority initiatives requested by the CEO/Chairman, ranging from new market setup to critical external communications.
• Act as a key representative and operational arm for executive communications, government liaisons, and strategic partnership groundwork.
• Own a wide and evolving scope of tasks that require immediate attention and execution outside of routine departmental operations.
• Quickly tackle complex, ambiguous projects that require immediate focus and resolution to unlock strategic opportunities.

What You Will Do

• Head up the initial operational and logistical planning required for setting up new market entry (e.g., initial incorporation, identifying early partners, regulatory reconnaissance).
• Draft, finalize, and deploy critical external communications, presentations, and correspondence on behalf of the executive office, often relating to investors or government bodies.
• Manage urgent, ad-hoc requirements related to government affairs, regulatory outreach, or stakeholder coordination that fall outside the standing team's scope.
• Take full ownership of ambiguous, high-priority projects (e.g., due diligence processes, unique vendor negotiations, special events) that require immediate, dedicated executive attention.
• Conduct rapid research, synthesis, and preparation of briefing materials on time-sensitive, wide-ranging topics for the CEO/Chairman's review.
• Serve as a dedicated resource to quickly execute tactical requirements defined by the CEO/Chairman to remove immediate operational or strategic roadblocks.

You Will Thrive Here If You...

• Are a "Doer" who executes with speed and precision on highly ambiguous tasks with minimal runway.
• Are comfortable being the primary operational representative in external environments (government, partnerships, new markets).
• Excel at rapid-fire research, synthesis, and communication on unfamiliar, wide-ranging topics.
• Possess the flexibility to instantly pivot priorities based on urgent direction from the CEO/Chairman.
• Operate with absolute discretion, maturity, and diplomacy in highly sensitive contexts.

What You Bring

• 3-5 years of high-intensity experience in consulting, executive support, project management, or operations within a fast-paced environment.
• Proven ability to manage external stakeholders, vendors, and partners (e.g., lawyers, government contacts, consultants).
• Exceptional writing and presentation skills suitable for formal external communications (investor/government grade).
• Fluency in conducting rapid research and synthesizing complex information into executive-level briefs.
• High level of discretion, maturity, and trustworthiness when handling highly sensitive and confidential matters.
• Experience supporting C-level or Chairman requirements; prior exposure to new market entry or government liaison is highly advantageous.

About BJAK

BJAK is Southeast Asia's largest digital insurance platform. Headquartered in Malaysia with operations in Thailand, Taiwan, and Japan, we help millions of users access transparent, affordable financial protection. Through automation, AI, and intelligent systems, we simplify complex financial services, making them faster, more inclusive, and accessible to all.

If you're ready to lead from behind the scenes and help drive the company forward, we welcome you to join us.