Spa Therapist (Club Med Cherating, Kuantan) Club Med Cherating

Club Med; Malacca City; On-site; MYR 20,000 - 100,000; Full time

Job summary

A luxury resort company in Malaysia is looking for a Spa Therapist to provide exceptional service and treatments to guests while promoting spa products. The role involves organizing treatment schedules, performing various types of therapies, and ensuring customer satisfaction through personalized service. Ideal candidates are attentive, relaxing, and eager to develop revenue streams. Opportunities for professional training are also included.

Benefits

Professional training and certification

Access to resort facilities and activities

Inclusive environment for people with disabilities

Qualifications

• Attentive to customer needs and desires.
• Possess a Zen attitude that enhances the customer experience.
• Enjoy taking on challenges to improve Spa revenues.

Responsibilities

• Develop professional skills through training in renowned treatment protocols.
• Organize the treatment schedule and welcome clients.
• Perform various types of treatments such as Californian and Ayurvedic.
• Promote and sell spa services and care products.
• Collaborate with other resort services to ensure an integrated guest experience.
• Follow health and safety regulations for the resort.

Skills

Personalized service

Relaxation techniques

Sales in spa services

Customer satisfaction focus

Job description

Take advantage of an exceptional work environment: high-end spaces with a refined and elegant design. A moment of relaxation with a view of the sunset, a treatment with essential oils after a hike or a day of skiing...

The Spa at Club Med has a little something extra. We have chosen to entrust you with these moments of well-being alongside the biggest names in spa and beauty: Sothys, Cinq Mondes, Comfort Zone, Mandara Spa, Payot, l'Occitane...

You will be trained in the treatment protocol and in the sale of products from our major brands. These trainings, materialized by a certificate, are recognized by the professionals of the well-being. The world opens up to you!

You are

• Attentive, you offer a personalised service and a unique experience to each customer.
• Relaxing, you give off a Zen attitude and thanks to you time seems to stop.
• Challenger/Performer, you like to take on new challenges to develop the Spa's turnover (products and services) and guarantee the satisfaction of our customers

You will

• Develop yourself by benefiting from professional training on the protocols of renowned brands such as Sothys, Cinq Monde or Payot
• Welcome clients and organise the treatment schedule
• Perform different types of treatments (Californian, Ayurvedic, hot stone, Balinese treatments, etc.) according to the guidelines of the resort's assets with which Club Med works
• Ensure the promotion, advice and sale of services and care products to develop the Spa's revenue
• Work in collaboration with the other services in the Resort (laundry, bar, restaurant, etc.)
• Guarantee compliance with Club Med health and safety rules as well as maintenance of the resort's assets

In becoming a Spa Therapist, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.