Spa Assistant Cum Sales Admin

Theva Wellness; George Town; On-site; MYR 20,000 - 100,000; Full time

Job summary

A wellness solutions provider located in George Town, Penang is seeking an experienced Customer Service Sale Cum Admin. This full-time position emphasizes exceptional customer service, handling sales inquiries, and supporting administrative tasks. The ideal candidate should have prior experience in customer service or sales, strong communication skills, and proficiency in Microsoft Office. Join a dynamic team committed to creating transformative customer experiences.

Qualifications

• Previous experience in a customer service or sales role, preferably in the wellness or retail industry.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office applications, particularly Excel and Word.
• A positive, proactive, and customer-focused attitude.

Responsibilities

• Providing friendly and efficient customer service, answering enquiries and resolving issues.
• Generating sales through excellent customer engagement and product knowledge.
• Handling sales transactions, managing inventory, and processing orders.
• Maintaining accurate customer records and updating client databases.
• Assisting with general administrative duties, such as data entry, filing, and scheduling.
• Supporting the wider team with ad-hoc tasks as required.

Skills

Customer service skills

Sales skills

Communication skills

Organisational skills

Proficiency in Microsoft Office

Fluency in English

Fluency in Bahasa Malaysia

Job description

Theva Wellness is seeking an experienced and driven Customer Service Sale Cum Admin to join our dynamic team in George Town, Penang. This full-time position will play a crucial role in providing exceptional customer service, handling sales inquiries, and supporting administrative tasks to ensure the smooth running of our wellness business.

What you'll be doing

• Providing friendly and efficient customer service, answering enquiries and resolving issues
• Generating sales through excellent customer engagement and product knowledge
• Handling sales transactions, managing inventory, and processing orders
• Maintaining accurate customer records and updating client databases
• Assisting with general administrative duties, such as data entry, filing, and scheduling
• Supporting the wider team with ad-hoc tasks as required

What we're looking for

• Previous experience in a customer service or sales role, preferably in the wellness or retail industry
• Strong communication and interpersonal skills, with the ability to build positive relationships with customers
• Excellent organisational skills and attention to detail
• Proficiency in Microsoft Office applications, particularly Excel and Word
• A positive, proactive, and customer-focused attitude
• Fluency in English and Bahasa Malaysia

About us

Theva Wellness is a leading provider of holistic wellness solutions in Penang, Malaysia. Our mission is to empower our clients to achieve optimal health and wellbeing through innovative products and services. With a strong focus on customer satisfaction, we are dedicated to creating a positive and transformative experience for all who engage with our brand.

Apply now to join our team and be a part of our exciting journey!