Solutions Sales Senior Specialist, Vice President

Citigroup Inc.; Kuala Lumpur; On-site; MYR 100,000 - 130,000; Full time

Job summary

A global financial services company is seeking a Solutions Sales Senior Specialist in Kuala Lumpur. You will manage TTS sales origination and strengthen client relationships within a diverse portfolio. Ideal candidates will possess 6-10 years of experience in client-facing roles, preferably in Transaction Banking, and hold a Bachelor's degree or higher. In this role, you will drive client satisfaction and revenue growth while collaborating with teams to implement sales strategies.

Benefits

Extensive on-job training

Access to telehealth options

Volunteerism opportunities

Qualifications

• 6-10 years of experience.
• Extensive client-facing/sales experience.
• Previous Transaction Banking experience.

Responsibilities

• Manage a portfolio of clients for TTS sales.
• Drive customer satisfaction through quality service delivery.
• Develop and execute sales strategy for new client acquisition.

Skills

Client-facing experience

Analytical skills

Clear communication

Education

Bachelor’s degree

Master’s degree preferred

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on‑job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

We’re currently looking for a high caliber professional to join our team as Solutions Sales Senior Specialist, Vice President (Internal Job Title: Solutions Sales Senior Specialist - C13) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well‑being to help plan for your future.

• Citi provides programs and services for your physical and mental well‑being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The Product Sales Specialist is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. Recognized technical authority for an area within the Transaction Banking business. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business.

Responsibilities

• Manage a portfolio of Top Tier Local Corporates and Global Subsidiaries and be responsible for TTS (Treasury and Trade Solutions) sales origination, cross‑sell and retention across the portfolio
• Deepen wallet penetration, revenue realization and expansion, and driving customer satisfaction through quality service delivery and reduce attrition
• Primary global or regional point of contact and accountability for TTS sales origination and related activities to clients
• Trusted advisor for the TTS solutions provided to clients and be responsible for overall client satisfaction
• Manage and drive the deal team and work closely with Relationship Managers, TTS Product, Client Delivery and O&T to achieve objectives
• Responsible, in close coordination with Product Management team, for the development and strategic growth of the region, as well as lead execution of multiple country solutions
• Responsible to establish and monitor development of the sales strategy to improve origination, while focusing on bringing new clients to the portfolio and guaranteeing that opportunities are executed accordingly, by ensuring that we have the right solution for each of the specific client requirements
• In addition to that, such person must guarantee that sales best practices and success cases are being implemented across countries
• Closely manage client portfolio and address risk mitigation needs when necessary
• Implement and lead execution of sales campaign by country/product to improve market share and client penetration
• Keep track of portfolio revenues, drivers and monitor against planned targets
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

• 6-10 years of experience
• Extensive years of client‑facing/sales experience
• Previous Transaction Banking experience and understanding of trade and cash products required
• Experience with credit approval process and risk discussions is desired
• A combination of commercial and analytical skills
• Experience with new client acquisition would be an advantage
• Consistently demonstrates clear and concise written and verbal communication skills

Education

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today https://jobs.citi.com/dei

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