SOLUTION EXPERT SALES & MARKETING Job

Arkema SA; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

Arkema SA is seeking an IT/IS Project Manager to drive technological monitoring and business evolution across applications and services. You will collect business needs, draft functional specs, and lead arbitration on solution choices, coordinating editors and technical teams in both Agile and Waterfall contexts.

You will also manage workload estimates, ensure architectural compliance, and coordinate testing, rollout, and knowledge transfer while maintaining documentation and UAT support.

Qualifications

• Clear communicator with the department and other entities.
• Able to work effectively in a team environment.
• Capable of driving externally facing activities in projects or recurrent tasks.
• Fluent professional English.

Responsibilities

• Technological and functional monitoring of developments and software versions.
• Collects, structures and formalizes business needs for evolution of applications, products, services.
• Acts as a proposer in solution choices and presents needs in arbitration committees.
• Prioritizes requirements and collaborates with editors and stakeholders.
• Serves as the main contact for editors and technical teams.
• Prepare functional specifications documents for agile or waterfall projects.
• Analyze evolution/correction requests considering the application landscape.
• Estimate workloads with relevant teams (development, interfaced systems).
• Ensure evolutions respect architecture principles of concerned applications.
• Configure and oversee developments; define and maintain test plans (unit, integration, non-regression).
• Ensure quality of deliveries and acceptance in domain; assist process owners during UAT.
• Be the contact for technical teams (development, authorizations, operations).
• Perform acceptance tests of technical evolutions and coordinate roll-outs.
• Support Third Party Maintainer skills and coordinate production cut-overs.
• Ensure documentation is available and up to date; complete if needed.
• Validate competence of Third Party Maintainer and monitor service quality.
• Contribute to IS projects and may take Project Manager role with monitoring and reporting.
• Contribute to enterprise architecture expectations (architecture file, application mapping).
• Maintain knowledge of business domain and IT solutions covering the domain.

Skills

Good communication

Teamwork

External stakeholder management

Professional English

Job description

Select how often (in days) to receive an alert:

Category: Information Systems & Technology

Posting Date: Oct 6, 2026

ACTIVITIES

Technological and functional monitoring

• Carries out a technological watch of developments and new software versions
• Collects, structures and formalizes the needs of the business in terms of the evolution of applications, products and services
• Is force of proposal in the choice of solutions
• Prioritizes and presents the needs to be built during arbitration committees
• Is the privileged contact for editors

Study phase

• Deals with evolutions/corrections and projects within the scope of activities:
• Prepare/have prepared for functional specification documents according to the methodology used for the project (Agile or Waterfall)
• Analyze/have analyzed the evolution and correction requests taking into account the application landscape (version upgrade, SaaS solution...)
• Estimates/have estimated the workload of each request in relation with the teams concerned (development, interfaced systems, etc.)
• Collects volume of business data (number of users, transaction volumes, etc.)
• Ensures that the intended IT evolutions respect the architecture principles of the applications concerned

Implementation

• Carry out / have carried out the configuration and have the developments carried out / followed up
• Define, carry out/have carried out and maintain test plans (unit test, integration and non-regression)
• Is responsible for the quality of deliveries and acceptance in the domain
• Assist the Business Process Owners if necessary during the users acceptance (definition of the plan, testing, training, etc.....)
• Is the contact for the technical teams: development, authorizations, operations, ...
• Perform acceptance test of technical evolutions of applications (e.g. support packages, version changes, etc.), and organizes or participates in the associated roll‑out

Cut-over and Go-live

• Support the Third Party Maintainer's skills improvment, in particular through knowledge transfer
• Coordinate the actions to be carried out for the cut-over in the production environment
• Ensure that functional and technical documentation is available and up to date. Complete it if necessary

User Support

• Validates the competence of the Third Party Maintainer
• Controls the service quality of the support provided by the Third Party Maintainer
• Builds and implements action plans of the preventive support
• Handles or facilitates the resolution of incidents when necessary

IS projects

• Participates in implementation and deployment projects according to a CORE model if one exists
• Depending on the organization and size of the project, takes on the role of project manager and therefore ensures / contributes to the implementation and ensures monitoring, reporting
• Contributes to the expectations of enterprise architecture (architecture file, application mapping in particular)

Required Profile

EXPECTED PROFIL

General competences

• Good communication with other members of the department and other entities
• Ability to work in a team environment
• Ability to drive operationally one or several external(s) - in recurrent or project

Job-specific competences

• Good knowledge of the business of the domain
• Good knowledge of IT solutions covering the domain
• Ability to understand the application/technical eco-system of the domain
• Experience in project management
• Familiar with good practices for writing project documents and user needs (user experience, user stories, etc.)
• Professional English

Who we are? Arkema is a world leader in Innovative Materials for a Sustainable World with the ambition to become a pure Specialty Materials player.

We thrive as One Arkema, comprised of many businesses and brands including Bostik, ArrMaz, and more! and operating with a global reach in 55 countries with more than 20,700 employees. Each one contributes to positioning Arkema as a recognized leader of specialty chemicals and advanced materials, reporting annual sales of €9.1 billion, of which 3.1% allocated to R&D for 1,800 researchers in 17 R&D centers.

If you pursue excellence, love innovation and are inspired by challenges, we encourage you through www.arkema.com to learn more about our values – Solidarity, Performance, Simplicity, Empowerment, and Inclusion – and how we concentrate on advances in bio-based and recyclable materials, new energies, water management, electronic solutions, lightweight materials and design, home efficiency and insulation.

Changing the world requires the right formula. The right formula consists of our innovative and sustainable materials, and you. Join us to develop the materials of tomorrow and make a difference together. What are you made of?

The legal information below pertains specifically to positions posted in the United States, however we strive for diversity, equity and inclusion in all the countries that we hire.
Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arkema Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting and hiring.