Software Engineer / AI Engineer

DHL Asia Pacific Shared Services Sdn Bhd; Cyberjaya; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A global logistics company is hiring a Software Engineer (AI Engineer) in Cyberjaya, Malaysia, to work on innovative AI solutions. You will design and build backend services, implement security measures, and collaborate with teams across regions. Candidates should have a Bachelor's degree in Computer Science and strong skills in Python, Java, and CI/CD tools. Benefits include unlimited medical coverage, hybrid work options, and a personalized flexi benefit plan.

Benefits

Hybrid work arrangements

Unlimited outpatient and inpatient medical coverage

Personalized flexi benefit plan

Flexible public holidays

Modern offices with free parking

Qualifications

• Strong proficiency in Python; practical experience with Java and Node.js.
• Hands-on experience integrating LLM/Agentic AI solutions.
• Experience with CI/CD tools like GitHub Actions or Azure DevOps.

Responsibilities

• Prototype and evaluate AI solutions.
• Design and maintain backend services and APIs.
• Collaborate with teams across regions using Agile methods.

Skills

Python

Java

Node.js

AI integration

Agile methodologies

English communication

Education

Bachelor's degree in Computer Science or related field

Tools

Git

Jira

Azure DevOps

Docker

Kubernetes

Job description

Start your IT career with us! Software Engineer (AI Engineer) – join DHL IT Services, a global team of 6,000+ IT professionals, to build secure, scalable services that power the largest logistics company in the world. We are passionate about technology and continuously innovate across all dimensions of logistics, aiming to leave your mark on our technology backbone.

Key responsibilities

• AI Delivery: Prototype, evaluate, and operationalize LLM/Agentic AI solutions (prompt engineering, prompt-chaining, guardrails, evaluation).
• Design & Build: Design, implement, and maintain backend services, APIs, and integrations with high availability and performance.
• Secure SDLC: Embed security by design; implement CI/CD, automated testing, code quality gates, and vulnerability scanning.
• Operational Excellence: Instrument services for logging, metrics, tracing and agent observability; drive reliability, incident prevention, and post-mortems.
• Collaboration: Partner with product, data, and security teams across regions; refine requirements and plan increments using Agile methods.
• Code Quality: Uphold standards through reviews, pair programming, and documentation; mentor peers on best practices.
• Version Control & Workflow: Manage branching strategies, PR hygiene, and releases using Git and project management tools.
• Continuous Improvement: Identify and deliver process/tooling improvements that speed up delivery without compromising security or quality.

What we’re looking for

As an AI Software Engineer, you will bring a strong foundation in both software engineering and Agentic AI. You should be a quick learner, have excellent communication skills, and be ready to work independently and communicate clearly in English.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Programming: Strong proficiency in Python; practical experience with Java and Node.js.
• AI Foundations: Hands‑on experience integrating LLM/Agentic AI solutions, including prompt design, tool/API calling, retrieval/embeddings, short‑term memory, guardrails/safety,/online evaluation.
• DevSecOps: Experience with CI/CD (GitHub Actions, Azure DevOps), containerization/orchestration (Docker, Kubernetes), and security tooling (SAST/DAST, dependency scanning, secrets management).
• Software Methodologies: Solid understanding of Agile frameworks (Scrum), testing strategies (unit/integration/e2e), and documentation practices.
• Tooling: Proficient with Git and modern project/issue tracking tools (e.g., Jira, Azure Boards).
• Ways of Working: Able to work independently, prioritize effectively, and deliver under time and workload pressure in a multinational, cross‑region setup.
• Communication: Advanced English (spoken and written) with clear, concise, and audience‑appropriate communication.
• Preferred Skills (Nice to Have):
  • Experience with cloud platforms (OpenShift/Azure) and infrastructure as code.
  • Knowledge of API gateways, event streaming (Kafka), and message queues.
  • Familiarity with data/ML tooling (vector databases, feature stores, model monitoring).
  • Secure prompt patterns (PII redaction, abuse/toxicity checks) and AI safety/ethics awareness.
  • Performance tuning, caching strategies, and cost/reliability optimization.

Benefits

• Hybrid work arrangements to balance in‑office collaboration and home flexibility.
• Unlimited outpatient and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad‑hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

Great Team

Hi, my name is Chong Jin Chun and I’m a team manager. I started my career at DHL IT Services in 2007, progressed through roles such as Senior Software Engineer, Principal Architect, and now team manager, working closely with a multinational and diverse team to drive technology forward. Looking forward to having you onboard!

Equal Opportunity

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.