Software Application Support - Adobe Campaign Classic

Hong Kong Unison Limited; Kuala Lumpur; On-site; MYR 50,000 - 80,000; Full time

Job summary

Hong Kong Unison Limited is seeking a Software Application Support Engineer specializing in Adobe Campaign Classic to diagnose and resolve complex issues across key business systems. You will work with cross-functional teams, mentor peers, and drive improvements to system reliability and performance.

Expertise in Adobe Campaign Classic is required. The role also emphasizes collaboration, problem-solving, and staying current with industry trends.

Qualifications

• Expert proficiency in Adobe Campaign Classic.
• Experience with Application Remediation recommended.
• Experience in Engineering Support suggested.

Responsibilities

• Act as software detectives to identify and solve issues within multiple components of critical business systems.
• Collaborate with teams to manage the group and make decisions across multiple teams.
• Analyze system performance and identify areas for improvement.
• Develop and implement strategies to enhance system reliability and efficiency.
• Provide training and support on troubleshooting techniques to team members.
• Stay updated on industry trends to drive innovation.

Skills

Adobe Campaign Classic

Application Remediation

Engineering Support

Job description

Software Application Support - Adobe Campaign Classic

• As an Application Support Engineer, you will be responsible for acting as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems.
• You are expected to be a subject matter expert, collaborate and manage the team to perform effectively.
• You will be responsible for team decisions, engage with multiple teams,and contribute to key decisions. Additionally, you will provide solutions to problems for your immediate team and across multiple teams.
• Expert proficiency in Adobe Campaign Classic is required.
• Expert proficiency in Application Remediation is recommended. Expert proficiency in Engineering Support is suggested.
• Analyze system performance and identify areas for improvement.
• Develop and implement strategies to enhance system reliability and efficiency.
• Collaborate with cross-functional teams to ensure seamless integration of applications.
• Provide training and support to team members on best practices and troubleshooting techniques.
• Stay updated on industry trends and emerging technologies to drive innovation.

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