SME Relationship & Growth Manager

PT Mitrausaha Indonesia Grup; Kuala Lumpur; On-site; MYR 35,000 - 50,000; Full time

Job summary

A financial services company in Kuala Lumpur is seeking an Assistant Relationship Manager to enhance the profitability of customer portfolios and coordinate across departments for efficient service delivery. You will manage client relationships, identify growth opportunities, and contribute to achieving business targets. The ideal candidate has experience in account management and strong interpersonal communication skills, along with proficiency in English and Bahasa Malaysia.

Benefits

Flexible paid vacations

Health insurance coverage

Mental health and wellness initiatives

Company laptop and tech support

Qualifications

• Min 1-2 years in account relationship management or sales & marketing.
• Basic knowledge in credit and sales for SME banking is advantageous.
• Strong initiative and a positive attitude required.
• Ability to work independently with high commitment.

Responsibilities

• Enhance the profitability of existing customer portfolios.
• Monitor performance of current portfolios and review as needed.
• Coordinate with departments to facilitate drawdown of facilities.
• Provide updates on customer information to relevant parties.
• Grow the SME/commercial portfolio through new business acquisition.

Skills

Account relationship management

Sales & marketing

Social media content creation

Analytical thinking

Interpersonal skills

Proficiency in English

Proficiency in Bahasa Malaysia

Job description

A financial services company in Kuala Lumpur is seeking an Assistant Relationship Manager to enhance the profitability of customer portfolios and coordinate across departments for efficient service delivery. You will manage client relationships, identify growth opportunities, and contribute to achieving business targets. The ideal candidate has experience in account management and strong interpersonal communication skills, along with proficiency in English and Bahasa Malaysia.