SMA I

ICON Docs division Malaysia; Kuala Lumpur; On-site; MYR 48,000 - 75,000; Full time

Job summary

ICON Strategic Solutions in Malaysia seeks a SMA I to support management of clinical trial sites, ensuring adherence to protocols and high operational efficiency. You will monitor sites, prepare documentation, and collaborate with teams to ensure quality and compliance.

The role involves travel of approximately 25% and requires a bachelor’s degree in a life sciences field, with prior clinical research exposure being advantageous.

Qualifications

• Bachelor's degree in life sciences, healthcare administration, or clinical research.
• Some experience in clinical research, site management, or related admin roles is preferred but not mandatory.
• Strong organizational skills and attention to detail; able to manage multiple tasks.

Responsibilities

• Assisting in monitoring of clinical trial sites, ensuring adherence to study protocols and GCP guidelines.
• Supporting site management activities including documentation, data entry, and tracking site performance metrics.
• Collaborating with cross-functional teams to address site-related issues effectively.

Skills

Attention to detail

Organizational skills

Communication

Team collaboration

Travel readiness

Education

Bachelor's degree in life sciences

Job description

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

As a SMA I at ICON, you will support the management of clinical trial sites by assisting with site monitoring activities, ensuring compliance with study protocols, and maintain high standards of operational efficiency.

What You Will Do:

Your role will involve delivering clinical research work to a high standard, working closely with your team and stakeholders.

Key responsibilities include:

• Assisting in the monitoring of clinical trial sites, ensuring adherence to study protocols, regulatory requirements, and Good Clinical Practice (GCP) guidelines.
• Supporting site management activities, including documentation preparation, data entry, and tracking site performance metrics.
• Collaborating with cross-functional teams to facilitate communication and address site-related issues effectively.
• Maintaining accurate records of site activities and contributing to the preparation of monitoring reports.
• Participating in training and development initiatives to enhance knowledge and skills in clinical trial management.

Your Profile:

You will bring relevant clinical research experience, along with the following qualifications and skills.

Required qualifications and experience:

• Bachelor's degree in a relevant field such as life sciences, healthcare administration, or clinical research.
• Some experience in clinical research, site management, or related administrative roles is preferred but not mandatory.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Basic knowledge of clinical trial processes and regulatory requirements is a plus.
• Excellent communication and interpersonal skills, with the ability to work collaboratively within a team environment.
• Willingness to travel as required (approximately 25%)

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a requesthere.